BSM Monitoring and Reporting Specialist

You'll be part of a team of very talented engineers distributed all over Europe to deliver end-to-end and transaction monitoring and reporting solutions to the HP outsourcing delivery based on the HP Business Service Management (HP BSM) product suite.
You will design and customize solutions for our customers in the domain of application availability and performance monitoring and reporting (BSM) and IT Service Management (ITSM) and drive their implementation. In this role you will work with Account and Delivery Teams to provide and implement the most suitable BSM solution for that customer, drive request for changes required to deploy the solution with its components, act as a contact and trusted advisor to answer questions, understand the customer environment, work out potential issues and validate e2e functionality of the implemented solution. You make sure that in customer transformations legacy solutions are migrated timely from their current environment onto HP standards tools & processes.
You'll act as an implementation lead and escalation contact and hand over implemented solutions to our Operational team that provides ongoing support for implemented BSM solutions.

Main responsibilities:

- Deliver the architecture and design for transaction monitoring solutions based on HP BSM and its various data collectors (BPM, SiteScope, RUM, Diagnostics) and using VuGen to develop the transaction monitoring scripts.
- Lead the deal implementation for the BSM infrastructure and solution.
- Migrate and transform the customers monitoring infrastructure into the standard reference architecture. This requires a lot of interaction with the customer, the account, and transition and transformation teams.
- Support/consult pre-sales solution architects to provide a solution concept which is compliant to the centralized delivery concept
- Oversea hand-over of the solution into operations in line with required process and gates

Attractive compensation and benefits
Exciting opportunity of career and professional development
Working for one of the most admired international companies in challenging and dynamic environment
Possibility to work in an international environment
Regular professional trainings
Foreign language classes
Reimbursement of costs of participation in a sport club
Life insurance
Financial support during 3 months of sickness

To apply on-line please click the “I am interested button”.