SAP Basis 1st/2nd Level Support Engineer (Ref. No.: 1553814)

Hewlett Packard Enterprise provide solutions which enable companies to mobilize their business; mine all their data for insights, on an open, agile cloud; all this securely. We are the only company with the breadth and depth of innovative products and services to provide complete end-to-end solutions in big data, cloud, mobility and security, not just a disparate set of IT components.
Our key areas include:

• Infrastructure
• Services
• Software
• HP Financial Services

We offer great and impactful initiatives for our employees and for society, from wellness, through diversity and inclusion, to amazing university hiring experiences, and much more.

Job Description
Enterprise Application Operation Slovakia/Bratislava (EAO) is the largest HPE`s SAP Basis support site within the worldwide EAO organization. We deliver all support lines of SAP Basis support incl. Backup and Restore, Platform (UX, AIX, Linux and Windows), Scheduling and Archiving support, and add-on value services like Project Management, Implementation, Transition&Transformation and pre-sales for SAP deals. We are still expanding our customer base and delivery capability, therefore we are searching for talented and technically passionate people to give them the opportunity to boost their career in our successful team.

Your main responsibility:

- Provide technical support and leadership in a complex mission critical SAP environment,
- Provide day to day operations support and on-call support 7x24 on a rotational basis,
- Perform 1st or 2nd level support to all customers infrastructure and develop solutions to stabilize customer environments,
- Use tools for remote management and alert monitoring,
- Responsible for incident / service call investigation, diagnosis, resolutions where possible or dispatching to the relevant higher level support,
- Be involved in full cycle development, deployment to go-live,
- Forecast technology requirements based on client's needs,
- Provide SAP expertise in the customer engagement team,
- Develop, mature and ensure compliance of technology standards and solutions.

Job Requirements
Essential:
- Experience in Unix/ Linux system administration,
- Windows NT/2000/Windows2003 knowledge (basics of administration),
- Basic knowledge of SQL,
- Basic knowledge of IP Services,
- Analytical problem-solving skills,
- Customer and service orientation,
- Team player,
- Good communications skills,
- Advanced English knowledge (written and spoken).

Preferred:
- SAP basis administration experience is welcome,
- Experience in SAP related applications (Batchman, $Universe, iXOS),
- Additional knowledge & experience in Oracle, SAPDB, MSSQL or DB2,
- Experience in Backup environments and knowledge of HP Data - Protector, German or any other additional foreign language knowledge is an advantage.

Additional Comments
Type of job: full-time

Other advantages offered to employees
  • Attractive compensation and benefits
  • Exciting opportunity of career and professional development
  • Working for one of the most admired international companies in challenging and dynamic environment
  • Possibility to work in an international environment
  • Regular professional trainings
  • Foreign language classes
  • Reimbursement of costs of participation in a sport club
  • Life insurance
  • Financial support during 3 months of sickness

To apply on-line please click the “I am interested button”.

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ID: 1960647   Dátum zverejnenia: 21.9.2016