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Account Helpdesk Coordinator
Hewlett Packard Enterprise Slovakia s. r. o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
According to agreement
According to agreement
Information about the position
Job description, responsibilities and duties
With this position you will coordinate multiple activities between stakeholders such as customer, 3rd parties and HPE.
Activities are related to application and maintenance support.
You will :
- be bridge between 1st level support and 2nd/3rd level support team for SAP and non-SAP applications.
- support HPE team in areas such as coordination of tickets- incidents, service requests, escalations, user management, T&T, multiple operational topics, etc… .
Our stable team is located in Bratislava, in Germany and in APAC region.
For this role German is mandatory.
Candidate should be flexible, agile with strong organizational skills.
This is great opportunity how to start your SAP career at HPE.
Start your career at HPE – talented graduates welcomed!
Activities are related to application and maintenance support.
You will :
- be bridge between 1st level support and 2nd/3rd level support team for SAP and non-SAP applications.
- support HPE team in areas such as coordination of tickets- incidents, service requests, escalations, user management, T&T, multiple operational topics, etc… .
Our stable team is located in Bratislava, in Germany and in APAC region.
For this role German is mandatory.
Candidate should be flexible, agile with strong organizational skills.
This is great opportunity how to start your SAP career at HPE.
Start your career at HPE – talented graduates welcomed!
Employee perks, benefits
Attractive compensation and benefits
Exciting opportunity of career and professional development
Working for one of the most admired international companies in challenging and dynamic environment
Possibility to work in an international environment
Regular professional trainings
Foreign language classes
Reimbursement of costs of participation in a sport club
Life insurance
Financial support during 3 months of sickness
To apply on-line please click the “I am interested button”.
Exciting opportunity of career and professional development
Working for one of the most admired international companies in challenging and dynamic environment
Possibility to work in an international environment
Regular professional trainings
Foreign language classes
Reimbursement of costs of participation in a sport club
Life insurance
Financial support during 3 months of sickness
To apply on-line please click the “I am interested button”.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and German - Upper intermediate (B2)
Driving licence
B
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Fluent English and German language – both mandatory
Good interpersonal and communication skills
Demonstrated analytical and technical skills
Good organizational skills, agility and independence
Efficient time management, ability to keep deadlines
Client oriented with focus on client satisfaction, team-player
Fast learning and willingness to observe new information
Consulting and problem solving skills
Preferred at least 1-year experience with SAP and business processes
ITIL nice to have
Good interpersonal and communication skills
Demonstrated analytical and technical skills
Good organizational skills, agility and independence
Efficient time management, ability to keep deadlines
Client oriented with focus on client satisfaction, team-player
Fast learning and willingness to observe new information
Consulting and problem solving skills
Preferred at least 1-year experience with SAP and business processes
ITIL nice to have
Advertiser
Brief description of the company
Hewlett Packard Enterprise provide solutions which enable companies to mobilize their business; mine all their data for insights, on an open, agile cloud; all this securely. We are the only company with the breadth and depth of innovative products and services to provide complete end-to-end solutions in big data, cloud, mobility and security, not just a disparate set of IT components.
Our key areas include:
• Infrastructure
• Services
• Software
• HPE Financial Services
We offer great and impactful initiatives for our employees and for society, from wellness, through diversity and inclusion, to amazing university hiring experiences, and much more.
Our key areas include:
• Infrastructure
• Services
• Software
• HPE Financial Services
We offer great and impactful initiatives for our employees and for society, from wellness, through diversity and inclusion, to amazing university hiring experiences, and much more.
Number of employees
200-249 employees
ID: 1933755
Dátum zverejnenia: 8.2.2016
2016-02-08
lokalita: Bratislava Pozícia: Administrative Worker, Official, Database Administrator, Helpdesk Operator, Systems Administrator Spoločnosť: Hewlett Packard Enterprise Slovakia s. r. o.
Základná zložka mzdy (brutto) a ďalšie odmeny: According to agreement