Business Operations Analyst - Graduate

• Point of contact for all HPN order and shipment status related enquires
• Point of contact for all level 3 escalations for HPN orders (critical deals), resolving and responding to escalations received into shared mailbox
• Responsible for ensuring orders are clean and shippable
• Responsible for working with the EMEA Supply Planning Team to improve supply dates and/or obtain lead-time and supply information where purchase orders are not committed or delivery dates extended
• Responsible for ensuring revenue is maximized based on shipment SAB cut-offs. This is achieved by prioritization of orders as required, chasing of supply where there are delays and close liaison with warehouse (Flex) operation
• Responsible for prioritization of orders based on escalations received
• Responsible for the management and resolution of all backlog issues preventing timely shipment
• Responsible for the maintenance and update of country exclusions data
• Responsible for following up and driving resolution of all critical orders ensuring specific delivery requirements are met
• Responsible for review and management of focus customer account orders (top 25)
• Responsible for working with the warehouse to provide visibility of order drops and for resolving drop cancellation issues

• Attractive compensation and benefits
• Exciting opportunity of career and professional development
• Working for one of the most admired international companies in challenging and dynamic environment
• Possibility to work in an international environment
• Regular professional trainings
• Foreign language classes
• Reimbursement of costs of participation in a sport club
• Life insurance
• Financial support during 3 months of sickness

To apply on-line please click the “I am interested button”.

Only suitable candidates will be contacted.