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Specialist at the Customer Service Support department – German and English language required (m/f)

Place of work

Záhradnícka 91, 821 08 Bratislava, Bratislava

Contract type

full-time

Henkel operates worldwide with leading brands and technologies in two exciting business areas: Consumer Brands (Laundry & Home Care and Beauty Care) and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

Your role

Execution of the process connected with Customer Service Support activities
Claims Management
Rebates and Commissions credit/debit note management
Support requests, issues and efficiency projects with customers and internally
Promotional invoices registration
Invoicing/Billing
Propose/Contribute on process updates documentation/enhancement
Cooperation & support of other departments and local Henkel offices
Participate in interdepartmental projects related to customer service area

Your skills

Active knowledge of GERMAN language at least intermediate - communication level of ENGLISH language
Customer orientation, performance motivation
A self-starter who takes initiative
Can work independently and also within the team
Energy, drive and determination to succeed
Accuracy and attention to detail
Must be versatile and adaptable to changes
Communication and interpersonal skills
Sense of accountability, flexibility

ID: 2090362 Dátum zverejnenia: 21.4.2015 lokalita: Bratislava Pozícia: Administrative Worker, Official, Call Operator, Helpdesk Operator, Telemarketer Spoločnosť: Henkel Slovensko, spol. s r.o.