Customer Operation Specialist with German language
Place of work
Bratislava, Slovakia (Job with occasional home office)
Minimum salary *
From 1 400 EUR/month
Contract type
full-time
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in two exciting business areas: Consumer Brands (Laundry & Home Care and Beauty Care) and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?About the team
Join our awesome team at Adhesives Business! We're all about handling orders and need someone with a keen eye for details and good analytical skills. You'll also need to be great at managing your daily tasks. You'll be part of a diverse, engaged, and self-driven team of 15 individuals. Embracing a culture of continuous improvement, we leverage tools such as SAP, Sales Force, Excel, and welcome strong presentation skills. Our recent success includes the completion of the Customer Service Transformation project, streamlining tasks between local and global teams to enhance efficiency, and implementing a Service Cloud software solution for managing customer inquiries.
Your role
- Daily cooperation with local colleagues based in various countries
- Order entry management
- Pricing maintenance
- Creation of returners
- Verifying the completeness and correctness of inserted data (strong focus on details)
- Working on continuous improvement initiatives to increase quality or decrease time including testing systems and tools
Your skills
- Secondary education/university with focus on finance is an advantage
- Advanced level of German language and at least an intermediate level of English language is required
- Customer orientation, sense of accountability, flexibility
- Proactive approach, able to work in a dynamic work environment
- Organizational and analytical skills
- Team player with a can-do attitude
Benefits we offer
- 13th salary
- Performance-based bonus up to 110%
- Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
- Extra contribution to lunch vouchers
- Cafeteria benefit system
- Henkel Shop
- Henkel Kindergarten
- Life insurance
- Health care package
- Relocation bonus
- 5 sick days per year
- Home Office
- Extra paid days off for special life events
ID: 4821695
Dátum zverejnenia: 17.5.2024
2024-05-17
lokalita: Bratislava Pozícia: Administrative Worker, Official, Assistant, Call Operator, Helpdesk Operator, Receptionist Spoločnosť: Henkel Slovensko, spol. s r.o.
Základná zložka mzdy (brutto): 1 400 EUR/month