Deductions and Disputes Specialist

Place of work
Bratislava, Slovakia (Job with occasional home office)
Minimum salary *
From 1 400 EUR/month
Contract type
full-time
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in two exciting business areas: Consumer Brands (Laundry & Home Care and Beauty Care) and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

Your role

  • Customer services supporting local countries for Western Europe
  • Dealing with customer's queries
  • Daily communicate with stakeholders as other departments
  • Handling customers complaints
  • Creating reports for local countries for stuck deliveries, invoices and reports of deductions pending for processing from local country
  • Daily communication with Local countries to support them in the customer service activities

Your skills

  • Analytical approach would help you with claims investigation process
  • Active knowledge of English
  • Strong customer orientation
  • Willingness to work as a part of a group and to support other colleagues while finding best solutions for open claims
  • Interest in Financial field and work in SAP - previous experience is welcome

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events
ID: 4806489  Dátum zverejnenia: 26.4.2024  Základná zložka mzdy (brutto): 1 400 EUR/month