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Service Strategy Manager (m/f)

Place of work

Bratislava

Contract type

full-time

Henkel operates worldwide with leading brands and technologies in two exciting business areas: Consumer Brands (Laundry & Home Care and Beauty Care) and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

Your role

Interface function between Supply Chain teams and AI Business to improve the service to our customers in Europe.
Status reporting and follow up of Supply Chain KPIs in front of sales country leads.
Definition and execution of potential improvement measures in cooperation with supply chain and sales.
Binding point in coordinating the execution of service plans or general initiatives to improve service level through all parts of the organization in Europe (Sales, Customer Service, Logistic Execution, Supply Chain Planning).
Accountability for the further roll-out of Service Strategy to countries not yet on-boarded (project planning and monitoring, collaboration with local Sales and CS teams, customer communication, KPI implementation).

Your skills

Very good analytical, interpersonal collaboration & time management skills.
Fluent in English, further languages are beneficial.
Very good communication skills within all levels of Henkel and our customers.
High level of flexibility, endurance as well as being able to work independently.
Ability to work in an international and culturally diverse environment.
Willingness to travel through Europe .
Ability to cope with pressure and to make timely informed decisions.
Work experience within Supply Chain and / or Customer Service beneficial.

PLEASE NOTE: candidate's relocation is not required for this position

ID: 3032262 Dátum zverejnenia: 26.4.2017 lokalita: Bratislava Pozícia: Administrative Worker, Official, Auditor, Controller, Logistics Clerk, Quality Inspector Spoločnosť: Henkel Slovensko, spol. s r.o.