HR Data Management and Contact Center Specialist with English and Italian language (m/f)

Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Human Resources Department promises to make Henkel a world class company because of the quality and commitment of its people. We continuously strive for value creation and operational excellence to be recognized as reliable and pro-active business partner. Our HR Department comprises of the following units: Recruitment, Learning, Data Management, 1st Level Support/Contact Center, Lifecycle Management and Expat Management.

What we offer

  • Become an expert in different HR tools and systems
  • Interfacing and communicating with local HR departments worldwide especially with Italy with the opportunity to actively use your language skills by e-mail or phone
  • Being a first contact point to Henkel employees regarding all questions that appear about all HR tools and applications, supporting Contact Center
  • Closely interacting with colleagues from different Shared Service Centers located in Cairo, Manila and Mexico
  • Supporting new and challenging HR initiatives and being an active part in the implementation and improvements of new projects in the Contact Center


Who we are looking for

  • Advanced level (in verbal and written form) in Italian and English language is a MUST
  • Knowledge of German language is an advantage
  • Work experience with an emphasis on customer service is an advantage
  • Profound PC skills, experience with SAP is an advantage
  • Pro-active, open minded, self-reliant, customer-oriented team-player with good communication, organizing and process related skills


In case of interest, do not hesitate to send us your Curriculum Vitae in English language. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.

Discover our winning culture: www.henkel.com/career
ID: 2771857   Dátum zverejnenia: 18.10.2016