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Deductions and Disputes Specialist with French and English language required (m/f)

Place of work

Záhradnícka 91, 821 08 Bratislava, Bratislava

Contract type

full-time

Henkel operates worldwide with leading brands and technologies in two exciting business areas: Consumer Brands (Laundry & Home Care and Beauty Care) and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

Your role

Execution of the process connected with complaints and disputes management
Daily communication in foreign language
Pricing and logistic complaints investigation
Managing of returns, rebates, commissions, credit and debit notes
Reporting, invoicing, billing, processing of promotional invoices
Supporting requests of customers, local partners and other departments
Participating, proposing and contributing to process improvements and documentation enhancement

Your skills

Active knowledge of ENGLISH language, at least intermediate level of FRENCH language
Customer orientation, performance motivation
A self-starter who takes initiative
Can work independently and also within the team
Energy, drive and determination to succeed
Accuracy and attention to detail
Must be versatile and adaptable to changes
Communication and interpersonal skills
Sense of accountability, flexibility

ID: 2428730 Dátum zverejnenia: 9.2.2016 lokalita: Bratislava Pozícia: Administrative Worker, Official, Call Operator, Helpdesk Operator, Telemarketer Spoločnosť: Henkel Slovensko, spol. s r.o.