Customer service representative with German

Hays Czech Republic, s.r.o.

Place of work
Prague, The Capital Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

For our significant client European Shared Service Centre based in Prague, we are currently looking for a suitable candidate for the position of Customer Service Specialist with German.

The successful candidate will provide excellent customer care, deal with customer orders and claims on daily basis. He/She will be in touch with all important stakeholders in order to make sure issues are identified, tracked and resolved. The candidate as an important part of professional Customer Service should be able to monitor and manage KPIs.

The ideal candidate has at least 1 year in Shared Service Centre especially with Customer Care. He/She should strongly focus on customer needs. Knowledge of SAP and Excel knowledge is an advantage. The candidate must be detail oriented and have great communication skills. Fluent knowledge of German and English is a must.

Our client offers an interesting and challenging job in a dynamic international company with the use of foreign languages on daily basis. There is a possibility for career growth, a competitive salary and a wide range of benefits are offered.

Company on whose behalf the position is being filled

Other administrative and support service activities

shared service centre

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Upper intermediate (B2) or English - Upper intermediate (B2)

Advertiser

Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.
ID: 3061399  Dátum zverejnenia: 20.6.2017