Program services manager

Grand Circle Cruise Line

Place of work
Bratislava, Cintorinska 7
Contract type
full-time
Start date
ASAP
Wage (gross)
Competitive compensation package

Information about the position

Job description, responsibilities and duties

• Support with hiring guides based on company values, skills, and experience
• Drive achievement of excellence goals through coaching and performance management over the phone, via Skype, and in person on the road
• Schedule guides based on past performance and company needs to achieve quarterly goals.
• Cooperating with the operations team to improve the quality of itinerary & features of our tours
• Administrative duties; scheduling, reporting out and action plans
• Leading meetings, interviews and training sessions

Information about the selection process

Please note that only selected candidates will be contacted.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Management. Coaching and training

Language skills

English - Advanced (C1)

Other knowledge

Business correspondence - Advanced
Human Resources - Basic
Microsoft Excel - Advanced
Microsoft PowerPoint - Advanced
Microsoft Word - Advanced

Personality requirements and skills

• A strong and engaging leader who is flexible, creative, independent and highly organized
• Previous experience in training, coaching and/or managing people (Travel sector is an advantage)
• Excellent verbal and written command of the English language
• Proven ability to motivate people while building relationships based on trust, accountability, and mutual respect
• General administrative skills including working knowledge with databases and Microsoft Office
• A self-starter who is able to prioritize projects based on the needs of the business
• Demonstrated success in making tough decisions and taking risks
• Ability to travel up to 10 days a month and willingness to invest in longer work hours
• Dependability, candor, strong work ethic, time management are all pre-requisites

Advertiser

Brief description of the company

Grand Circle Corporation is in business to change the lives of our travelers, employees and communities in which we work and travel. We are the largest U.S. direct marketer of international travel, adventure and discovery for North Americans aged 50-plus and have served over 1 million travelers since 1958.
ID: 1899905  Dátum zverejnenia: 3.6.2015  Základná zložka mzdy (brutto) a ďalšie odmeny: Competitive compensation package