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Network Delivery Lead
Grain Slovakia s.r.o.
Place of work
Bratislava region
Bratislava region
Contract type
full-time
full-time
Start date
01.06.2016
01.06.2016
Information about the position
Job description, responsibilities and duties
The Network Delivery Lead has the technical responsibility for the client’s network environment, for implementation and change tasks, projects, providing technical network skills to the delivery centers and the Customers. This team contributes to project related activities by implementing planned network changes, HW refreshes or support complex network migrations involving different teams or solve complex incident outages. You may become a NW technology champion on NW technologies (WAN, LAN, Security) or take a NW customer specialist role (unique technologies, processes) to provide special expertise, care, handle priority cases and share knowledge.
• Manage and implement complex NW changes as part of a project implementation or execute NW normal, non-standard and routine changes (LAN, WAN and Security)
• Perform various NW migrations or new device implementations (SW, Routers, LoadBalancers, Firewalls, VPN devices, ...)
• From a technical perspective you will work with TCP/IP, Security, LAN, WAN – devices and technologies: VLAN routing, VTP, Spanning Tree, BGP, MPLS, ISDN, VPN, SSL, HSRP, Cisco, ProCurve, Nokia, Checkpoint firewall, Alcatel, 3Com, Blade, FWSM, Nortel VPN concetrators, Juniper, CISCO ASA, Wireless, F5 Big IP, CISCO LB, ACE, CSS, Foundry, Zeus, CSM, WAN accelerators, IDS/IPS, …)
• Understands, synthesis and clarifies customer need
• Proactive to anticipate issues or situations which impact service quality, adapts quickly to new technology & understands complex infrastructures
• Work according to the procedures and best practices of EMEA Networks.
• Set up all processes and documentation required to support a new customer
• Strictly follows Move to Production (M2P) process including to check that tools and documentation are up to date
• Perform investigation on new technology, help inbound project managers and other support team to introduce new technology, capacity planning & performance management
• Acts as point of contact for customers and Delivery Leads for complex technical issues.
• Analyzes and solves complex incidents involving several different & remote support teams, Identify root cause of incidents and make appropriate recommendation to avoid future failure
• Manage and implement complex NW changes as part of a project implementation or execute NW normal, non-standard and routine changes (LAN, WAN and Security)
• Perform various NW migrations or new device implementations (SW, Routers, LoadBalancers, Firewalls, VPN devices, ...)
• From a technical perspective you will work with TCP/IP, Security, LAN, WAN – devices and technologies: VLAN routing, VTP, Spanning Tree, BGP, MPLS, ISDN, VPN, SSL, HSRP, Cisco, ProCurve, Nokia, Checkpoint firewall, Alcatel, 3Com, Blade, FWSM, Nortel VPN concetrators, Juniper, CISCO ASA, Wireless, F5 Big IP, CISCO LB, ACE, CSS, Foundry, Zeus, CSM, WAN accelerators, IDS/IPS, …)
• Understands, synthesis and clarifies customer need
• Proactive to anticipate issues or situations which impact service quality, adapts quickly to new technology & understands complex infrastructures
• Work according to the procedures and best practices of EMEA Networks.
• Set up all processes and documentation required to support a new customer
• Strictly follows Move to Production (M2P) process including to check that tools and documentation are up to date
• Perform investigation on new technology, help inbound project managers and other support team to introduce new technology, capacity planning & performance management
• Acts as point of contact for customers and Delivery Leads for complex technical issues.
• Analyzes and solves complex incidents involving several different & remote support teams, Identify root cause of incidents and make appropriate recommendation to avoid future failure
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
International company providing wide portfolio of IT services
International company providing wide portfolio of IT services
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
IT
Language skills
English - Upper intermediate (B2)
Other knowledge
LAN/WAN administration - Advanced
Number of years of experience
3
Personality requirements and skills
• At least 3 years experience in IT operations and Network operations
• Cisco Certification to at least Network Associate (CCNA) or equivalent experience, CCNP is an advantage
• Experience in troubleshooting a broad range of network technologies, strong expertise in at least one specific network technology
• Fluent English is a must
• Ability to work effectively in diverse and multi-cultural environments
• Ability to communicate complex technical contents plainly and simply in English
• Strong technical knowledge including Networking,
• Excellent customer facing attitude
• Team player: Ability and willingness to motivate and support others
• Strong consulting skills, flexibility and resourcefulness
• Ability to communicate and present in a effective way
• Analytical and complex incident solving skills, ability to coordinate complex network changes or projects involving several different support teams, ability to meet deadlines
* Before applying for a job, please make sure to:
* Become familiar with the whole description of the targeted position.
* Consider whether you meet all requirements listed for the position.
• Cisco Certification to at least Network Associate (CCNA) or equivalent experience, CCNP is an advantage
• Experience in troubleshooting a broad range of network technologies, strong expertise in at least one specific network technology
• Fluent English is a must
• Ability to work effectively in diverse and multi-cultural environments
• Ability to communicate complex technical contents plainly and simply in English
• Strong technical knowledge including Networking,
• Excellent customer facing attitude
• Team player: Ability and willingness to motivate and support others
• Strong consulting skills, flexibility and resourcefulness
• Ability to communicate and present in a effective way
• Analytical and complex incident solving skills, ability to coordinate complex network changes or projects involving several different support teams, ability to meet deadlines
* Before applying for a job, please make sure to:
* Become familiar with the whole description of the targeted position.
* Consider whether you meet all requirements listed for the position.
Advertiser
Brief description of the company
Grain Slovakia is a member of the international Anxo Group that provides services in the area of system integration and outsourcing of IT and HR solutions.
We would like to thank all the applicants for their interest. Only selected applicants will be contacted. Thank you for your understanding.
Please add the following text to your e-mail:
By submitting my CV and accompanying documents containing personal data I am giving permission to Grain Slovakia, s.r.o. with registered address: Galvaniho 7/D, Bratislava 821 04 to process, manage and archive my personal data for purposes of recruitment, followed by disclosure to third parties, and their continuous updating in accordance with the Act. 18/2018 Coll. Privacy, until further notice in writing.
The company is a holder of a licence to offer recruitment services.
We would like to thank all the applicants for their interest. Only selected applicants will be contacted. Thank you for your understanding.
Please add the following text to your e-mail:
By submitting my CV and accompanying documents containing personal data I am giving permission to Grain Slovakia, s.r.o. with registered address: Galvaniho 7/D, Bratislava 821 04 to process, manage and archive my personal data for purposes of recruitment, followed by disclosure to third parties, and their continuous updating in accordance with the Act. 18/2018 Coll. Privacy, until further notice in writing.
The company is a holder of a licence to offer recruitment services.
Number of employees
10-19 employees
ID: 1445425
Dátum zverejnenia: 2.5.2016
2016-05-02
lokalita: Bratislava region Pozícia: IT Network Administrator, IT System Administrator, Systems Engineer Spoločnosť: Grain Slovakia s.r.o.