Where is the best customer service? Are you curious to know?

Place of work
Bratislava
Contract type
full-time
Start date
by agreement
Wage (gross)
960 - 1230 EUR/month

Your job scope:

- To provide technical support for clients – voice support
- Resolution of various problems (TELCO Services) according to internal procedures
- Escalation of advanced problems, daily cooperation with technical departments
- Educating customers, giving detailed information regarding products and services in professional manner
- Participation on training activities in order to raise overall customer satisfaction
- Meet desired KPIs given for the role

Requirements

The successful candidate should have the following attributes:

- Willingness to provide the best Customer Support for US customers
- Very good written and verbal knowledge of ENGLISH language (B2 level)
- Ability to work on SHIFTS (morning/day/night)
- Good technical understanding
- Excellent communication skills
- Previous experiences in customer care

Benefits

- Worker-friendly environment
- Above average compensation
- Career and Personal development
- Multinational project team members

Other information

Are you interested in this position? Please fill in the contact form or send us your CV both in English and Slovak language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.



For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=absolventi
ID: 3082917  Dátum zverejnenia: 29.5.2017  Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny: 960 - 1230 EUR/month