Macintosh OS Service Desk Engineer

Place of work
Košice, Košice region
Contract type
full-time
Start date
by agreement

Scope of employment:

- Work on Service Desk Tickets, solve all request and ensure timely resolution
- User Administration + Briefing
- Create accounts and configure hardware as part of on-boarding process
- Coordination to Service Providers, i.e. Repair and Service of End Devices
- Take care about Management inventory and ensure accurate inventory records

Requirements

You should be/ have:

- Several years of related IT Service Desk or operations experience
- Excellent knowledge in Help Desk Services and User Documentation
- Advanced knowledge of macOS
- Basic knowledge of Windows and Active Directory
- Good communication skills, including creation of user documentation and technical documentation
- Fluent communication in English
- Coordination and Organization
- Team player with a focus on service orientation
- Self-dependent working

Other information

Are you interested in this position? Please fill in the contact form or send us your CV both in English and Slovak language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.



For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=it-telekomunikacie
ID: 2985403  Dátum zverejnenia: 23.3.2017  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.