SSC Team Lead

The SSC TL is responsible to manage a team of specialists, and is accountable for ensuring accurate and timely administration (creation, modification, deletion) of different areas while ensuring adherence to policies and procedures in the drive for exceptional customer service, operational excellence and compliance.

Responsibilities:
- Leads team of specialists
- Ensures achievement of Key performance indicators and SLA within his areas of responsibility.
- Drives implementation of changes related to his areas of responsiblity.
- Interface with other teams to ensure compliance with cross-team accountabilities
- Coordinate with other teams to deliver seamless service to customers

The candidate should have

- Min. Bachelor’s Degree in business or management related field.
- Managerial or team leading experience preferable
- 2-4 years master data experience required
- 3-5 Years working in customer service or accounting required
- Strong knowledge of SAP required
- Accounts Receivable and General Accounting experience an asset
- Manufacturing industry or shared services experience beneficial
- Proficient in using MS Office;
- Strong knowledge of Master data processes required

Are you interested in this position? Please fill in the contact form or send us your CV both in English and Slovak language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.



For more related job opportunities visit www.grafton.sk/en/jobs/finance-banking-accounting/