Solution manager

Stable international company, operating all over world is looking for Analytics Solution Change Manager.The ideal candidate will have relevant experience on same or similar position and strong communication skills.

Main responsibilities:

- Responsibility for communication and meetings with customer groups to define the prioritisation and scheduling of changes.
- Facilitate the business requirements gathering sessions
- Analyse business requirements comprehensively together with the customer
- Maintain a Change Request Log for every analytical solution
- Ensure timely customer communication and coordination of follow-up activity
- Manage release communication and user training.
- Support Testing Team in transforming the business requirements into test cases
- Report regularly on post-release KPI evaluation.

- A Bachelor degree in an economic or IT related field.
- 3-5 years of experience in the IT industry in a global support environment
- 2 years of experience in the engineering of requirements or business analysis.
- High quality stakeholder management and proven track of good negotiation skills
- Good understanding of ITIL framework (certification an advantage)
- Good presenting skills, reporting, analytical thinking
- Knowledge of Information Management basic concepts.
- Excellent verbal and written English skills.

Company offers real challenges, a lot of work, an above average compensation and benefits package, good career development possibilities in an international environment, they can offer fun and fully contribute to the success of young, dynamic and competent team members.

Are you interested in this position? Please fill in the contact form or send us your CV both in English and Slovak language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.



For more related job opportunities visit www.grafton.sk/en/jobs/it-telecommunications/