Position in customer care for danish speakers

If you speak either of the languages plus advanced English it may earn you a perfect job. Our international client and leader in IT is looking for a talented people who are open to welcome a new challenge. All we need is the hands on attitude with a little experience in the field of customer care.

Duties:

- Responsible for resolving queries and disputes related to SLA agreements, in an accurate and timely manner establishing and rectifying the root cause to prevent recurrence
- having confidence in the use of technical tools and standard Microsoft software, accompanied with strong communications skills
- Being able to demonstrate problem solving, time and conflict management behaviors and have a strong respect for process

Requirements:

- High School or University Degree
- Active level of Danish language
- Intermediate level of English language
- Customer care experience is beneficial
- Knowledge of MS Office
- very good communication skills
- flexible
- team player

In return company offers the prospect of working with the leading player in its industry that matches your ambitions to grow and succeed along with a highly motivating salary package related to your ability.

In case of your interest to apply for this position, please, send us your curriculum vitae both in Slovak and English language with the ref. number in subject of your application.

If you've had an interview in Grafton already, please, contact your consultant directly via e-mail.