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Application Specialist
GlobalLogic Slovakia s.r.o.
Place of work
Štúrova 27, 040 01 Košice, Košice, Abroad - Others
Štúrova 27, 040 01 Košice, Košice, Abroad - Others
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Our client is a Silicon Valley based, leading wireless location company currently seeking an Application Specialist.
Successful candidate will be a part of team located in Slovakia and will be responsible for client´s system integration into the wireless carrier’s network & support all technical operational issues related to the product.
In this role you will work closely with customer’s IT, Switch & RF Engineering teams. You will also interface with their program management, field engineering and product engineering for successful rollout and deployment of the products.
Job responsibilities will also include:
• Install and configure software
• Work with Carriers to obtain all information and execute activities related to integration of client´s systems with carrier core networks
• Monitor, debug and resolve any issues related to system yield and performance
• Support the regular maintenance and upgrade activities related to client´s systems
• Manage client´s verification lab to achieve the following:
- New release validation (installation, upgrades, feature validation)
- Patch testing (installation, patch sanity testing, patch soak)
- Reproduction of customer field issues
- Training (customer and new hire training)
• Troubleshoot customer issues, raises bugs and follow issues to closure
• Provide customer training on the product
• Provide product feedback to product development
Successful candidate will be a part of team located in Slovakia and will be responsible for client´s system integration into the wireless carrier’s network & support all technical operational issues related to the product.
In this role you will work closely with customer’s IT, Switch & RF Engineering teams. You will also interface with their program management, field engineering and product engineering for successful rollout and deployment of the products.
Job responsibilities will also include:
• Install and configure software
• Work with Carriers to obtain all information and execute activities related to integration of client´s systems with carrier core networks
• Monitor, debug and resolve any issues related to system yield and performance
• Support the regular maintenance and upgrade activities related to client´s systems
• Manage client´s verification lab to achieve the following:
- New release validation (installation, upgrades, feature validation)
- Patch testing (installation, patch sanity testing, patch soak)
- Reproduction of customer field issues
- Training (customer and new hire training)
• Troubleshoot customer issues, raises bugs and follow issues to closure
• Provide customer training on the product
• Provide product feedback to product development
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
IT
Language skills
English - Upper intermediate (B2)
Number of years of experience
5
Personality requirements and skills
• 5+ years background in IT (preferably IT consulting, solution architecture) including work experience in the points mentioned in the Position Description;
• Must have a working knowledge of IT operations and management obtained within Telecom, Banking, Industrial areas;
• Strong written and verbal English communication skills;
• German and other EU language is a plus;
• Highly motivated, enterprising, fast and proactive learner, excellent team player;
• Solid hands-on experience with some or all of the following disciplines:
• Cross platform system administration (Unix and Windows)
• Scripting / programming (e.g. UNIX shell, Perl, Python...)
• Database Administration (e.g. Oracle, SQL…)
• Networking (Cisco iOS, Net Gear routers)
• Willingness to travel for billable utilization of up to 70% (esp. in Europe and Middle East but may extend to worldwide).
• Must have a working knowledge of IT operations and management obtained within Telecom, Banking, Industrial areas;
• Strong written and verbal English communication skills;
• German and other EU language is a plus;
• Highly motivated, enterprising, fast and proactive learner, excellent team player;
• Solid hands-on experience with some or all of the following disciplines:
• Cross platform system administration (Unix and Windows)
• Scripting / programming (e.g. UNIX shell, Perl, Python...)
• Database Administration (e.g. Oracle, SQL…)
• Networking (Cisco iOS, Net Gear routers)
• Willingness to travel for billable utilization of up to 70% (esp. in Europe and Middle East but may extend to worldwide).
Employee perks, benefits
• Professional training for the product in Silicon Valley, California
• Travel and Expenses – All travel and related costs including but not limited to accommodation, transportation, medical, insurance, telephone, local transportation, daily allowances will be provided and paid by GlobalLogic
• Travel bonus – salary will be adjusted to compensate business trip up to 60%
• Benefit Cafeteria - GlobalLogic provides its employees with broad range of benefits according to preferences of each employee
• Travel and Expenses – All travel and related costs including but not limited to accommodation, transportation, medical, insurance, telephone, local transportation, daily allowances will be provided and paid by GlobalLogic
• Travel bonus – salary will be adjusted to compensate business trip up to 60%
• Benefit Cafeteria - GlobalLogic provides its employees with broad range of benefits according to preferences of each employee
Advertiser
Brief description of the company
In today's modern world dominated by digital technologies and digital experience, ability to CREATE and CODE represents superpowers that impact lives all over the world. Software Engineers have the possibility to make an impact beyond the code.
GlobalLogic engineers create digital innovations that impact the lives of each of us. We bring together 28,000 talented professionals from all over the world. GlobalLogic is a place for innovators and fearless out-of-the-box thinkers. We recruit сhangemakers and help their exceptionality to shine through on 4 continents in 16 countries. Working here, you’ll collaborate with — and learn from — award-winning designers and engineers. In addition to the global rotation, relocation, and promotion policies, we check in regularly with our teams to make sure that they feel engaged, motivated and recognized.
GlobalLogic, a Hitachi Group Company, is a leader in digital product engineering. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare & life sciences, media and entertainment, manufacturing, semiconductor, and technology industries.
GlobalLogic headquarters in Slovakia is located in Kosice and other company facilities are located in Zilina and Banska Bystrica. GlobalLogic Slovakia boasts talented engineers, low attrition levels, and an experienced senior management team. See our career opportunities and join the GlobalLogic family today!
GlobalLogic engineers create digital innovations that impact the lives of each of us. We bring together 28,000 talented professionals from all over the world. GlobalLogic is a place for innovators and fearless out-of-the-box thinkers. We recruit сhangemakers and help their exceptionality to shine through on 4 continents in 16 countries. Working here, you’ll collaborate with — and learn from — award-winning designers and engineers. In addition to the global rotation, relocation, and promotion policies, we check in regularly with our teams to make sure that they feel engaged, motivated and recognized.
GlobalLogic, a Hitachi Group Company, is a leader in digital product engineering. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare & life sciences, media and entertainment, manufacturing, semiconductor, and technology industries.
GlobalLogic headquarters in Slovakia is located in Kosice and other company facilities are located in Zilina and Banska Bystrica. GlobalLogic Slovakia boasts talented engineers, low attrition levels, and an experienced senior management team. See our career opportunities and join the GlobalLogic family today!
Number of employees
250-499 employees
Contact
ID: 2213849
Dátum zverejnenia: 7.8.2015
2015-08-07
lokalita: Štúrova 27, 040 01 Košice, Košice, Abroad - Others Pozícia: IT Consultant, IT System Administrator, IT/Technical Support Specialist, Service Engineer, Service Technician Spoločnosť: GlobalLogic Slovakia s.r.o.