IT Support specialist 1st level – with English and Spanish

Gate1234 s. r. o. v likvidácii

Place of work
Prague
Contract type
full-time
Start date
01.01.2015
Wage (gross)
25000 - 35000 Kč/month

Information about the position

Job description, responsibilities and duties

- Respond to 1st level requests for technical assistance of end users
- Log issue in a tracking system and escalate to 2nd Level if more specialized assistance is needed.
- Identify and escalate situation requiring urgent attention.
- Interact with users (local & remote) to support identification and resolution of problems.

Company on whose behalf the position is being filled

Hospitals, medical practice activities, other human health activities

International company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and Spanish - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Basic
Microsoft Outlook - Basic
Microsoft PowerPoint - Basic
Microsoft Word - Basic

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Requirements:

- The position does not require long term work experience and so it is also suitable for graduates with limited work experience.
- Experience at the 1st level IT Helpdesk position is a plus.
- Proficiency in English and Spanish.
- Microsoft Office and Windows OS literacy.

Key skills which will help the individual be successful in the role:
- exceptional interpersonal skills with high level of professionalism and strong customer orientation attitude,
- very good written and verbal communication skills,
- ability to follow policies and procedures; attention to detail,
- team player.

Advertiser

Brief description of the company

GIT Consult is an international ICT consultancy with offices in Prague and Brno, Czech Republic and in Bratislava and Košice, Slovak Republic. With over 12 years of experience recruiting technical specialists in the Czech and Slovak Republics GIT Consult has become the market leader in this area. Our clients range from local software houses to large multinationals whom we help with meeting their short, mid and long term hiring needs.

The company is a holder of a licence to offer recruitment services.
ID: 1937278  Dátum zverejnenia: 24.11.2014  Základná zložka mzdy (brutto) a ďalšie odmeny: 25000 - 35000 Kč/month