Customer Care Support Specialist

GGB Slovakia s. r. o.

Place of work
Priemyselná 1910/4, 038 52 Sučany
Contract type
full-time
Start date
01.06.2018
Wage (gross)
1100€/mesiac základná mzda

Information about the position

Job description, responsibilities and duties

- Process customer orders
- Provide administrative support to Customer Care teams as global business need requires
- Scan orders and packing lists
- Process and distribute NAFTA documents
- Responsible for archiving paper documents
- Provide backup support to the team as needed - including but not limited to:
* handling customer phone calls
* responding to emal inquires
* assisting with processing releases
* assisting with reports / metrics

Employee perks, benefits

We are "Dual bottom line company" with strong focus on people development. We are learning organization. Our core values are safety, respect and excellence. Our goal is enable the full realese of human potential.

Information about the selection process

We will contact just candidates who match the profile.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Advanced (C1) and German - Upper intermediate (B2)

Other knowledge

Business correspondence - Advanced
SAP - Basic
Microsoft Windows - Advanced

Driving licence

B

Personality requirements and skills

Communicate and interact in a professional manner at all times
Strong written and verbal communication skills
Ability to work in a team environment
Fluency in English, (German is advantage)
2 years Office experience including data entry
Customer Service experience preffered
Prioritization, organizational and decision-making skills
Strong multitasking skills
Ability to work independently
Proficient in MS Office, knowledge of Google Docs a plus
Familiar with SAP preffered
Experience in manufacturing environment a plus

Advertiser

Brief description of the company

GGB is the world’s leading producer of metal-polymer, solid polymer and filament wound plain bearings. The company serves more than 50,000 customers worldwide through 10 manufacturing facilities, sales offices in 18 countries and a global network of major distributors. GGB is an EnPro Industries, Inc. company (NYSE: NPO).

Number of employees

150-199 employees
ID: 2973369  Dátum zverejnenia: 3.5.2018  Základná zložka mzdy (brutto) a ďalšie odmeny: 1100€/mesiac základná mzda