IT Ops Technician II (Ref. No.: 506891)

Information about the position

Place of work
Job description, responsibilities and duties

Monitors and controls multi-technology computing platforms or equipment.
Applies first level analysis, using industry accepted techniques and procedures, to identify, correlate and correct issues.
Ensures a stable operating environment and attains maximum utilization of system facilities.
Operates and monitors console systems and peripheral equipment.
Troubleshoots and restores routine technical service and peripheral equipment.
Escalates complex problems to appropriate support teams. Working in shift teams - working time 37,5 hours/per week. Performs additional job duties as required.
Provides support for moderate tasks. May coach and mentor less experienced technicians.

What we are looking for:

  • Prior experience working in a high pressure, dynamic, and fast paced environment
  • The ability to handle multiple tasks and other projects/duties as assigned is required
  • General understanding of business issues.
  • Salary offered (gross)
    Other benefits

    Competitive benefits package that includes:

  • Money and bonuses
    Meal vouchers – fully covered by FDS
    Jubilee bonuses
    Diners club - private credit card without fees
    Referral program
    Bratislavská mestská karta without fees
    Contribution to pension plan
  • Health
    Health care - Private medical center
    Life and Accident Insurance
    25 full paid sick leave days per year
    5 sick days
    Bottomless drinks, coffee and tea in your office

  • Work-life balance
    Flexible working time
    International environment
    Leisure time events with your colleagues

  • Your development
    English language courses
    Global University with thousands of e-learning courses
    Long term career development
    Hard & Soft skills trainings
    Posibility of internal trasfer to foreign branch office
  • Contract type

    Requirements for the employee

    Required education
    University education (Bachelor's degree)
    University education (Master's degree)

    Language skills

    English - Upper intermediate (B2)


    Main focus of the company's activities
    Information technology, computer programming, web portals
    Number of employees
    250-499 employees
    First Data Slovakia, s.r.o.
    Digital Park II, Einsteinova 25
    851 01 Bratislava 5

    Contact person: Miriam Kolesova
    E-mail: send CV
    Send CV to the company
    ID: 2378782   Dátum zverejnenia: 29.9.2016