Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
EMEA Desktop Support Admin
Information about the position
Place of work
Digital Park II, Einsteinova 25, 851 01 Bratislava 5, Bratislava
Job description, responsibilities and duties
The position of the Desktop Support Admin will provide remote support for computer hardware and software across EMEA for FirstData employees and contractors. This includes desktops, laptops, VDIs, printers, scanners, blackberry devices and other related peripheral devices primarily within the Microsoft Windows domain.
The Desktop Support Admin role is part of our internal IT Helpdesk who performs first-level support to end-users and customers. The administrator is required to work under minimal supervision and interact with local onsite support engineers to progress issues not solvable remotely.
You will be required to manage the workload using the approved ticketing and time tracking tools.
It is required respond to work requests in an accurate and timely manner and handle all issues relating to hardware and software installations, configurations, troubleshooting, or maintenance requests.
Many opportunities are available to work and assist on various projects for example: Deploying virtual devices across EMEA, improving internal processes and participating in LANDesk SW roll out projects to name a few.
Good customer skills and customer oriented focus is required. Researching and finding solutions to problems is encouraged.
The Desktop Support Admin role is part of our internal IT Helpdesk who performs first-level support to end-users and customers. The administrator is required to work under minimal supervision and interact with local onsite support engineers to progress issues not solvable remotely.
You will be required to manage the workload using the approved ticketing and time tracking tools.
It is required respond to work requests in an accurate and timely manner and handle all issues relating to hardware and software installations, configurations, troubleshooting, or maintenance requests.
Many opportunities are available to work and assist on various projects for example: Deploying virtual devices across EMEA, improving internal processes and participating in LANDesk SW roll out projects to name a few.
Good customer skills and customer oriented focus is required. Researching and finding solutions to problems is encouraged.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Educational Specialization
Information Technology
Language skills
German - Upper intermediate (B2) and English - Intermediate (B1)
Number of years of experience
2
Personality requirements and skills
o 2+ years of relevant experience in Desktop support with a focus on customer service.
o Excellent skills in written and verbal German is a MUST
o Previous experience with configuration and roll-out of new hardware and software deployments to meet the customer’s timelines
o Previous experience with providing remote, local and telephonic support end user support across EMEA
o A solid understanding of all aspects of operating system administration; e.g. system installation and configuration, printer systems, fundamentals of security, installing third party software, configuration of mail systems.
o English language - communication level
o Excellent skills in written and verbal German is a MUST
o Previous experience with configuration and roll-out of new hardware and software deployments to meet the customer’s timelines
o Previous experience with providing remote, local and telephonic support end user support across EMEA
o A solid understanding of all aspects of operating system administration; e.g. system installation and configuration, printer systems, fundamentals of security, installing third party software, configuration of mail systems.
o English language - communication level
Advertiser
Brief description of the company
Nexi is European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets. Nexi Group provides its services in over 25 countries, and also operates through its subsidiaries in Austria, Croatia, Czech Republic, Germany, Greece, Romania, Serbia, Slovakia, Hungary.
Number of employees
250-499 employees
Contact
ID: 2304391
Dátum zverejnenia: 25.1.2016
2016-01-25
lokalita: Bratislava Pozícia: Helpdesk Operator, IT System Administrator, IT/Technical Support Specialist, Service Technician, Systems Administrator Spoločnosť: Nexi Central Europe, a.s.