Software Support Analyst with German

Experis

Place of work
Brno - City
Contract type
full-time
Wage (gross)
35-38.000 CZK btto + 2.000 CZK personal bonus

Information about the position

Job description, responsibilities and duties

•Provide application support for non-standard software applications
•Communicate with end users in the respective country to clarify problems with applications and resolve problems or issues.
•Diagnose the issue and escalate to programmers in cases of complex application problems
•Facilitate communication between programmers and end users
•Translate customer information into English to communicate with internal colleagues
•Maintain technical knowledge databases and „how to“ queries
•Report on local country data on incidents, problems, service requests etc.

Employee perks, benefits

•Permanent contract
•Performance bonus
•Meal vouchers
•Language courses
•Competitive salary
•5th week of leave
•Option to work from home
•Modern offices in the center of Brno, 2nd largest city of Czech Republic
•Initial Accommodation – 2 weeks accommodation provided by the company on joining
•Training opportunities – Professional training provided by experts for eligible employees – Six Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc.

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

One of the leading BPO companies and provides industry solutions to customers of the banking and capital industries, communication service providers, media and entertainment, manufacturing, insurance, health & life sciences, retail, energy, utilities and services.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1) and English - Upper intermediate (B2)

Other knowledge

Java - Advanced
.NET - Advanced
SQL - Basic
Oracle Database - Basic

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Technical education (IT related qualifications) and/or experience in the relevant field. Graduates welcome to apply!
•Fluency in German and intermediate English (Spoken & Written)
•Experience/knowledge of JAVA or .NET technologies (main technologies for all applications)
•Basic knowledge of databases (Oracle, MySQL, MSSQL)
•Understanding of basic Object Oriented Principals (OOP)
•Flexible on travel – may involve international travel for training purposes

Advertiser

Brief description of the company

Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees
ID: 2984193  Dátum zverejnenia: 23.3.2017  Základná zložka mzdy (brutto) a ďalšie odmeny: 35-38.000 CZK btto + 2.000 CZK personal bonus