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Customer Care Coordinator – Italian
Experis
Place of work
Brno - City
Brno - City
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Promptly responds to telephone, e-mail, and mail inquiries from customers and field sales engineers.
Provides detailed technical information on specifications, price, delivery, applications and other product related details for both standard and non-standard products.
Enters, expedites, monitors, and tracks customer orders received via telephone, electronic communication or in written form.
Prepares, tracks, files and maintains written quotations to customers and the sales organization.
Works closely with Credit Management to resolve commercial issues (billing, pricing, tax status, freight terms, etc.)
Provides detailed technical information on specifications, price, delivery, applications and other product related details for both standard and non-standard products.
Enters, expedites, monitors, and tracks customer orders received via telephone, electronic communication or in written form.
Prepares, tracks, files and maintains written quotations to customers and the sales organization.
Works closely with Credit Management to resolve commercial issues (billing, pricing, tax status, freight terms, etc.)
Employee perks, benefits
Open and friendly culture and colleagues
Comfortable working environment, modern office in the city centre (10, Holandska street)
Employee benefits: Yearly bonus, supplementary pension schemes, meal vouchers, 5 weeks of vacation, wellness vouchers, education system, language courses, etc.
Comfortable working environment, modern office in the city centre (10, Holandska street)
Employee benefits: Yearly bonus, supplementary pension schemes, meal vouchers, 5 weeks of vacation, wellness vouchers, education system, language courses, etc.
Company on whose behalf the position is being filled
Other manufacturing
Leading global technology company supplying integrated vacuum and abatement solutions for the manufacture of semiconductors, flat panel displays, LEDs and solar cells, as well as vacuum technology for industrial, scientific, process and R&D applications.
Leading global technology company supplying integrated vacuum and abatement solutions for the manufacture of semiconductors, flat panel displays, LEDs and solar cells, as well as vacuum technology for industrial, scientific, process and R&D applications.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and Italian - Upper intermediate (B2)
Personality requirements and skills
High School diploma, ideally technical education or Business administration
At least 2 years of experience in Customer Service
Excellent knowledge of MS Office applications, SAP knowledge is a huge advantage
Fluent Italian and advanced English is a must
At least 2 years of experience in Customer Service
Excellent knowledge of MS Office applications, SAP knowledge is a huge advantage
Fluent Italian and advanced English is a must
Advertiser
Brief description of the company
Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
50-99 employees
ID: 2941714
Dátum zverejnenia: 22.2.2017
2017-02-22
lokalita: Brno - City Pozícia: Administrative Worker, Official, Customer Support Specialist, Helpdesk Operator Spoločnosť: Experis