Change Network Lead

For our client successful international company with office based in Prague, start-up project in the Czech republic, we are looking for Network Change Lead.

Supervision of change team 3rd shift and an escalation point for the team. Review RITM and Change queue for pending changes to triage the scope of changes and assign to an L3 scripter or L2 for implementation. Communicate to various teams, team members and the customer. Responsible for the management of network support related to deliver performance, reliability and scalability of the network. Responsible for mentoring and cross training other members of the team in the area of expertise of the position to broaden the knowledge base within the team.

Conduct network troubleshooting as needed for change, incident and problem management as well as implement network changes as required. Update procedures and guidelines for implementation and management of network as they relate to change team. Update network diagrams as needed.

Essential Functions:
* 90% - Change management
* 5% - Write, and maintain systems documentation and network diagrams
* 5% - Assisting with incident troubleshooting using network analysis, management and performance monitoring tools to diagnose problems and determine source