Hotel Partner Support for German Market

Expedia® Lodging Partner Services (LPS) connects hotel partners to the world's largest travel marketplace, with more than 140 branded sites in 70 countries. Our network of premier brands provides access to over 53 million monthly travel shoppers.

As the frontline support organization to Expedia's lodging supply partners, our Global Supply Organization (GSO) provides a key role in supplier satisfaction and has a close working partnership with Expedia account managers/market managers (we take this seriously; the GSO organization has around 1300 employees based in approximately 30 countries and is growing).

We are responsible for coordinating across all lodging supply partners for travel purchased through multiple Expedia brands across the world, including the websites of Expedia, Inc. and its affiliates. Key GSO functions include contract loading, settlement/reconciliation, content management (written, media, ratings), technical support, pre-travel support (e.g., schedule changes, relocations), training and corporate wide localization.

We Bring You the World.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Your key responsibilities will include:
- Responding to inventory management inquiries.
- Contacting lodging partners to resolve issues (questions, changes, etc.).
- Proactively call lodging partners to resolve any anticipated future issues.
- Contacting guest based on requests received for lodging partners, i.e. arrival time, transfers etc.
- Providing supplier self-service support and maintenance.
- Maintaining strong vendor relations with a positive attitude and outgoing nature.
- Adhering to defined procedures, standards and performance expectations.

Exceptional benefit package:
* Competitive salary
* Bonus scheme
* 5 weeks holiday
* New offices in the center of Prague
* Healthcare, Private Medical Care
* Life insurance
* Pension Plan
* Wellness and Fitness Reimbursement
* Meal Vouchers
* Travel Discounts, Travel Allowance
* Public Transport Support - yearly transportation pass for free
* Service Award Program

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.