Reservation Agent (part time) NH Bratislava Gate One****


Place of work
Ambrusova 7, Bratislava
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Reservations Agent is together with the Reservation Manager & the Revenue Manager responsible to maximize revenue and profit opportunities for the hotel by assuring prompt, complete and competent quotations to all assigned group requests adhering to given rate guidelines and Hotel budget per market segment and in line with NH operating standards. She/he is the key contact for assigned leisure group, corporate, conference & FIT reservations from initial request until arrival of the group. She/he is responsible to check and clean the systems according the NH guidelines.

1. Handles all incoming requests / individual and group reservations.

2. Writes initial proposals adhering to rate/yield guidelines and market situation.

3. Quotations are executed according to NH standards.

4. Checks and evaluates the reservation system (TMS / SAP) on a daily/weekly basis. Checks and evaluates the availability and the homepage, the optional and tentative bookings.

5. Fully understands the budgets, revenue plans and sales action plans relevant for the rooms business.

6. Actively promotes hotel and NH Group Rewards corporate program

Employee perks, benefits

- fexible working time (part-time 20h/week, morning or/and evening)
- benefits for the NH Hotels Group employees

Information about the selection process

Please send your application and CV with photo in English by E-Mail. Prosíme žiadosti a CV posielať v anglickom jazyku.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)

Language skills

Slovak - Advanced (C1) and
English - Upper intermediate (B2)

Computer skills - user

Microsoft Outlook - basic

The position is suitable for a fresh graduate


Personality requirements and skills

Personal Requirements:
– Distinctive service orientation and enjoyment in dealing with an international clientele
– Friendly and communicative manner
– Organizing ability
– High resilience and flexibility


Brief description of the company

The NH Bratislava Gate One Hotel **** in Bratislava is part of NH Hoteles since January 2012.

NH Hotels is a Spanish hotel chain with more than 400 hotels in 26 countries worldwide and is known for its high quality and service standards.

Number of employees

50-99 employees

Company address

Vajnorská 98/C
831 04 Bratislava


Contact person: Miroslav Macko
E-mail: send CV
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ID: 2729326   Dátum zverejnenia: 19.9.2016