Customer Service Specialist in Logistics

For our client ´s office in Bratislava we are looking for a dynamic, customer oriented and communicative employee.
Suitable candidate will be responsible for providing support to the operation, including, but not limited to the following activities: answering phones, paperwork filing, faxing / e-mail communications, inbound and outbound order processing, paperwork preparation, report completion.

Key responsibilities will be:
- Utilize the facility Information Systems to perform tasks related to Client account, such as, but not limited to: order entry, inventory inquiries, receipt processing
- to utilize and accurately complete daily reports and worksheets as required by both Client and Management
- be able to communicate changes to schedules from clients to drivers in a timely manner
- Issuing of expedition documentation, invoices and documents archiving
- Proceeding of customer claims
- Issuing of internal documentation to settle accounts receivable
- Updating and maintaining internal system on daily basis - and other responsibilities related to that
- Communication with other departments in Head Office
- Reporting, monitoring
- Process analysis and optimization to ensure delivery to customer on time

- a challenging job within an international business environment
- be important part of starting Branch in Slovakia
- potential for growth within the company
- salary in function of your experience and capacities

Transportation, logistics

Our client is international company which specialized in road transport services (Full Truck Loads) within Europe. Sustainable growth is one of their main targets which results in environmental friendly trucks and a strong focus on CO2 reduction.