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IT Help Desk Assistant

Place of work
Hodžovo námestie 1/A, Bratislava

Contract type
full-time

Start date
asap

Wage (gross)
upon agreement

Your Responsibilities

Frontline IT Service Desk;
Ticket ownership and coordination of activities which are necessary to resolve a problem (plus keeping users on track);
Delivery of service to customers on time and in expected quality;
Administration of users in Active Directory and respective applications;
Workstation, printer configuration and trouble-shooting;
Driving and/or participation in project with the purpose to implement new services to customers or to improve the current quality and/or efficiency of services;
HW/SW inventory and software license management

What we expect

Previous experience on similar position is required;
Windows servers, Active Directory, TCP/IP-based networks;
Printer management;
Workstation: HW/SW troubleshooting;
Platforms: Windows 7, MS Office 2010, Sharepoint, Microsoft Products, Web browsers;

Successful candidates are:

outgoing with excellent communication and presentation skills
professional in their appearance and behaviour
ready to work under time-pressure and stress
able to prioritize and perform multiple tasks
flexible and self-motivated
service and customer oriented team players

What we offer

Young, dynamic, international team;
Wide range of social benefits and activities;
Professional working environment;
Modern technology;
Continuous learning opportunity.

I am interested

Bratislava

Žižkova 9
811 02 Bratislava

Žilina

Kuzmányho 8
010 01 Žilina

Košice

Štúrova 27
040 01 Košice

ID: 1935224 Dátum zverejnenia: 21.11.2014 lokalita: Bratislava Pozícia: IT/Technical Support Specialist Spoločnosť: EY – Ernst & Young Základná zložka mzdy (brutto) a ďalšie odmeny: upon agreement