Integration/Support Engineer for Windows OS

Ericsson Slovakia, spol. s r.o.

Place of work
Rožňavská 4588/24, 821 04 Bratislava, Slovakia, Bratislava, District Banská Bystrica
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Integration/Support Engineer for Windows OS focuses on continuous operations project and change management of the Windows operating systems of several severs.

The main goal is to minimize the amount of unplanned downtime in the customer's production environment during implementation phase and standard operation and to achieve a high level of customer satisfaction. He/she works in close relationship with the Delivery Lead, who coordinates all the actions for the customer.

Responsibilities & Tasks
• Support presales activities, including pre-studies
• Plan the implementation of the Product Configuration / Integration work
• Execute Product Configuration
• Execute Integration work
• Prepare acceptance test and handover to customer
• Identify and drive improvements
• Identify and solve problems
• All change management in the environments under his/her responsibility
• Customer contact on the projects/tasks he/she is responsible for
• Provide consulting
• Availability and capacity management.

To fulfil these tasks, regular standby and occasional weekend work is expected.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Integration Engineer

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Minimum Qualifications & Experience Requirements:

• University degree in electronic / telecommunication engineering, computer science
• 3 years + experience with preferred hands on delivery experience in SI solutions like Management Information Systems, IT solutions, security solutions, enterprise solutions or equivalent experience
• Excellent in Win2012 administration and knowledge on VMware platform
• Protocol knowledge like TCP/IP, UDP, LDAP, SIP, SNMP etc.
• Good understanding of high availability environments, MS cluster knowledge
• Experience as application designer and/or developer
• Experience in Backup environments
Preferred Qualifications & Experience Requirements:
• Strong IP network competence (IP Network design, IP Works, IP security, Microsoft certification path)
• Database (Oracle, MS SQL) knowledge and experience
• Good capability to establish relationship with customers, flexibility, open & sales oriented mindset and challenge spirits
• Firm, bright and cooperative person who can drive changes and improvement
• Experience in leading and coaching working groups and team
• Analytical problem-solving and root cause analysis skills

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Brief description of the company

Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision & core values. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

We welcome the opportunity to meet you!

Number of employees

100-149 employees
ID: 2146938  Dátum zverejnenia: 16.6.2015