Business Operations Analyst

Position overview:
HPNetworking is one of the growing parts of HPE. Already seven people joined the office in Bratislava as a part of the international team - Enterprise Group EMEA Supply Chain. More HPN Supply chain offices are in the UK and France.
Bratislava is covering positions for Demand planning, Supply Chain planning and Order Management all for Networking.
Our mission is to manage supply from vendor to customer on time and in the most effective way including required quantities at the lowest cost.
EMEA HPN is the biggest region based on revenue and most successful in job performance metrics compared to other regions.
We are looking forward to keeping this position and still improve our performance.

Key responsibilities:
• Point of contact for all HPN order and shipment status related enquires.
• Point of contact for all level 3 escalations for HPN orders (critical deals), resolving and responding to escalations received into shared mailbox.
• Responsible for ensuring orders are clean and shippable.
• Responsible for working with the EMEA Supply Planning Team to improve supply dates and/or obtain lead-time and supply information where purchase orders are not committed or delivery dates extended.
• Responsible for ensuring revenue is maximized based on shipment SAB cut-offs. This is achieved by prioritization of orders as required, chasing of supply where there are delays and close liaison with warehouse (Flex) operation.
• Responsible for prioritization of orders based on escalations received.
• Responsible for the management and resolution of all backlog issues preventing timely shipment.
• Responsible for the maintenance and update of country exclusions data.
• Responsible for following up and driving resolution of all critical orders ensuring specific delivery requirements are met.
• Responsible for review and management of focus customer account orders (top 25).
• Responsible for working with the warehouse to provide visibility of order drops and for resolving drop cancellation issues.

• Attractive compensation and benefits
• Exciting opportunity of career and professional development
• Working for one of the most admired international companies in challenging and dynamic environment
• Possibility to work in an international environment
• Regular professional trainings
• Foreign language classes
• Reimbursement of costs of participation in a sport club
• Life insurance
• Financial support during 3 months of sickness

To apply on-line please click the “I am interested button”.

Only suitable candidates will be contacted.