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Service Dispatcher with French
Vertiv Slovakia, a. s.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
01.10.2014
01.10.2014
Information about the position
Job description, responsibilities and duties
Role Statement:
• Daily schedule and assign jobs to Customer Engineers and subcontractors in order to meet the Customer requirements for contracts, repairs, emergency calls, warranties
Key Duties & Responsibilities
• Process new orders in well-timed manner
• Raise purchase orders for material and subcontractors following Company Policies
• Control staff holidays, absence, sick leave and co-ordinate with Service Operations Manager
• Answer phone calls from Customer to solve emergency cases
• Invoice Customers as soon as a job has been completed and close relevant Service requests.
• Be responsible for van stocks inventory
Job Requirements
• School Background: secondary technical school
• Language skills: Native in the French language; Good English
• Technical / Functional skills:
- Minimum 2-3 years working experience (1 for graduates)
- Computer Literate: All office associated programs, ERP systems
- Able to manage people and coordinate/run projects
- Well organized and able to work under pressure
Attitudes
- Customer service oriented; Telephone skills; ability to organize time
• Daily schedule and assign jobs to Customer Engineers and subcontractors in order to meet the Customer requirements for contracts, repairs, emergency calls, warranties
Key Duties & Responsibilities
• Process new orders in well-timed manner
• Raise purchase orders for material and subcontractors following Company Policies
• Control staff holidays, absence, sick leave and co-ordinate with Service Operations Manager
• Answer phone calls from Customer to solve emergency cases
• Invoice Customers as soon as a job has been completed and close relevant Service requests.
• Be responsible for van stocks inventory
Job Requirements
• School Background: secondary technical school
• Language skills: Native in the French language; Good English
• Technical / Functional skills:
- Minimum 2-3 years working experience (1 for graduates)
- Computer Literate: All office associated programs, ERP systems
- Able to manage people and coordinate/run projects
- Well organized and able to work under pressure
Attitudes
- Customer service oriented; Telephone skills; ability to organize time
Employee perks, benefits
market competitive salary
work within a professional and international team
social benefit package
friendly environment
work within a professional and international team
social benefit package
friendly environment
Information about the selection process
Please send us your CV in English and French language.
Requirements for the employee
Candidates with education suit the position
Secondary school student
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
French - Advanced (C1) and English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Required education:
Follow-up/Higher Professional Education or University technical education (Master's degree)
Specialisation, field:
Economic, technical
Language skills:
Fluent written and spoken French is required (daily communication in French language)
Intermediate written and spoken English is required
Required experience:
At least 1 year of professional experience in commercial area (would be an advantage)
Technical / Functional skills:
PC literacy (excellent knowledge of Microsoft office required)
Preferred knowledge of ERP system (JDE, Oracle)
Personal skills:
Ability to build a team environment and use participatory decision-making
Very strong customer oriented thinking
Strong team player with commitment and a positive attitude
Organization skills, quick orientation in problems, good time management
Excellent problem solver and stress resistant
Flexible and effective learning of new things and adapting to new conditions
Well organizer and precise with good administrative skills
Follow-up/Higher Professional Education or University technical education (Master's degree)
Specialisation, field:
Economic, technical
Language skills:
Fluent written and spoken French is required (daily communication in French language)
Intermediate written and spoken English is required
Required experience:
At least 1 year of professional experience in commercial area (would be an advantage)
Technical / Functional skills:
PC literacy (excellent knowledge of Microsoft office required)
Preferred knowledge of ERP system (JDE, Oracle)
Personal skills:
Ability to build a team environment and use participatory decision-making
Very strong customer oriented thinking
Strong team player with commitment and a positive attitude
Organization skills, quick orientation in problems, good time management
Excellent problem solver and stress resistant
Flexible and effective learning of new things and adapting to new conditions
Well organizer and precise with good administrative skills
Advertiser
Brief description of the company
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv. Explore them now and join our team of 27,000 employees in making the future of our customers’ business possible.
Vertiv Slovakia has more than 20 years of history in Slovakia. We have manufacturing plant in Nove Mesto nad Vahom, where are employed more than 1000 employees and Shared Service Centre for region EMEA was established in Bratislava 10 years ago.
For more information visit our website https://www.vertivco.com/
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv. Explore them now and join our team of 27,000 employees in making the future of our customers’ business possible.
Vertiv Slovakia has more than 20 years of history in Slovakia. We have manufacturing plant in Nove Mesto nad Vahom, where are employed more than 1000 employees and Shared Service Centre for region EMEA was established in Bratislava 10 years ago.
For more information visit our website https://www.vertivco.com/
Number of employees
1000 and more employees
ID: 1839670
Dátum zverejnenia: 19.8.2014
2014-08-19
lokalita: Bratislava Pozícia: Administrative Worker, Official, Auto Electrician, Car Mechanic, Dispatcher/Traffic Controller Spoločnosť: Vertiv Slovakia, a. s.