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Customer Support Professional for Romania
Place of work
Grösslingová 6-8, 81109 Bratislava, Bratislavský kraj, Bratislava
Contract type
full-time, trade licence
Start date
Based on agreement
Wage (gross)
Based on agreement.
Information about the position
What will you be in charge of?
Your responsibilities:
The main responsibilities on this position will be the following:
The main responsibilities on this position will be the following:
- To care about our Romanian eShop and full responsibility for it
- Customer support by phone and email, complaints solving and to give product information, etc.
- Full control of the eShop (product descriptions, pricing, etc.)
- Sales process and sales channels optimization
- Responsibility for achieving our targets
- Copywriting (eg banner)
What benefits do we offer?
- Achievement of unique experience in ecommerce and e-marketing
- Special discounts for the products we distribute
- Competitive salary
- Attractive working environment in historical center of Bratislava
- Challenging work
- Long term career opportunities
- From our competitors we differ with a team of young and enthusiastic people for who the job means also a lots of fun
And we expect you to...
You have an education
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
You speak foreign languages
Romanian - Proficiency (C2) and English - Upper intermediate (B2)
Other knowledge
Business correspondence - Advanced
Microsoft Outlook - Advanced
Microsoft Excel - Advanced
Microsoft Word - Advanced
Microsoft Outlook - Advanced
Microsoft Excel - Advanced
Microsoft Word - Advanced
And you will fit in with us because you have these qualities
- Excellent Romanian language (native level both spoken and written)
- Excellent communication skills
- Customer oriented attitude is a must
- Self motivated with drive
- Team player
- Negotiator
- Customer support experience is a big advantage
- Experience with channel sales is an advantage but not a must
- Technical orientation, interest to learn new things
Advertiser
Brief description of the company
Berlin Brands Group (BBG) has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including over 800 employees around the globe.
We love brands and products!
BBG creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brands including our largest and best-known brands Klarstein, auna and blumfeldt. Our passion for good products is reflected by over 5000 items we bring to our customers in 27 countries via the D2C (Direct-to-Consumer) model. Our headquarter is in Berlin, however our employees work in a total of 6 locations around the globe – in Europa, USA, and Asia.
We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of BBG.
We love brands and products!
BBG creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brands including our largest and best-known brands Klarstein, auna and blumfeldt. Our passion for good products is reflected by over 5000 items we bring to our customers in 27 countries via the D2C (Direct-to-Consumer) model. Our headquarter is in Berlin, however our employees work in a total of 6 locations around the globe – in Europa, USA, and Asia.
We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of BBG.
Number of employees
100-149 employees
Contact
ID: 1664770
Dátum zverejnenia: 9.8.2016
2016-08-09
lokalita: Bratislava Pozícia: Call Operator, Customer Support Specialist, Operations Manager, Product Manager, Store/Operation Manager Spoločnosť: Berlin Brands Group a.s.
Základná zložka mzdy (brutto) a ďalšie odmeny: Based on agreement.