Production Factory Demand Mgmt Sr. Expert

Place of work
Bratislava
Contract type
full-time
Start date
upon agreement

Information about the position

Job description, responsibilities and duties

Job description:
  • Responsible for Demand Management (Demand Management is a planning methodology used to forecast [predict], plan for and manage the demand for products and services).
  • Lead demand management for PanNet production factory (PF) consisting of datacenter, distribued pan European network, IT/OSS, Operations, Security.
  • Act as primary interface to service delivery unit for demands towards the production factory for all domains: IT, NFVI, Network, Security, Operations
  • Lead the demand management setup phase from PF perspective
  • Define the demand management process in alignment with service delivery and business excellence
  • Define requirements for demand management tools
  • Pre-evaluation of requests and identification of required PF units for evaluation of demand request
  • Identify new PF platform requirements based on service center requests
  • Give input to the PF roadmap planning based on service demands
  • Consolidate demand assessment results by different PF units and prepare response to demand owner
  • Identify synergies and possible groupings between ongoing demand requests
  • Actively manage relation with service center leaders and business excellence in order to anticipate service demand planning
  • Prepare management escalations in case of demand conflicts
  • Reporting on PF demand status
  • Lead budget planning activities on PF level
  • Consolidate PF budget with infrastructure centers
  • Act as interface to finance for budget planning and forecasting process from PF
  • KPIs / Key deliverables:PF Demand Management Process
  • PF Demand Management Team setup: Roles, Sizing, Skills
  • PF Demand Management Tool requirements
  • PF budget model (structure)
  • Development and operations of Demand Management business area
  • Education:University degree in Technical area  (Computer Science, Telecommunication Engineering, Information Systems or related field)
  • Professional knowledge, skills, know-how in the field & experience in the field:More than 5 years experience in the area of demand management design, implementation and operations
  • Language skills:English language – fluent (excellent verbal and written communication skills)
  • Interpersonal, communication skills:Main interfaces for the position:  internal PanNet employees, other PanNet companies, DT,  external 3rd parties
  • Excellent team player and motivator
  • Other soft skills, competences:Conflict management and moderation
  • Clear communication skills
  • High level of customer orientation
  • Very good command of the English language
  • Team leadership for small teams
  • Hard skills:Project management - Sound knowledge of PMI methodology
  • Demand management processes and good understanding of relevant process frameworks for Telcos, e.g. ITIL and/or eTOM
  • Good understanding of telecommunication services
  • Good understand in one or more of the areas of the PanNet production factory:IT/OSS
  • Cloud based service production
  • Public/private cloud infrastructure
  • Financial budget planning

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education

Language skills

English - Upper intermediate (B2)

Advertiser

Brief description of the company

As part of Technology Delivery International (TDI) we deliver best-in-class technology services across Europe
Deutsche Telekom Cloud Services is an international company and part of the Technology Delivery International (TDI) unit of Deutsche Telekom.
We deliver the latest technology services with deep expertise in cloud, SW engineering, DevOps and networks that win our customers’ hearts!
In TDI we have people located in 10+ countries, such as Slovakia, Romania, Hungary, Greece, Croatia, Poland, Czechia, Spain, Germany.
We work topic-driven and skill-based. That is why we are a chapter-based organization with a clear focus on the development of our people while driving the delivery of TDI’s products and services in tribes.
Technology is the heartbeat that connects us across borders!

Number of employees

100-149 employees

Contact

Contact person: Andrea Kučeráková
E-mail: send CV
ID: 3049625  Dátum zverejnenia: 8.5.2017  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.