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Production Factory Demand Mgmt Sr. Expert
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
upon agreement
upon agreement
Information about the position
Job description, responsibilities and duties
Job description:
- Responsible for Demand Management (Demand Management is a planning methodology used to forecast [predict], plan for and manage the demand for products and services).
- Lead demand management for PanNet production factory (PF) consisting of datacenter, distribued pan European network, IT/OSS, Operations, Security.
- Act as primary interface to service delivery unit for demands towards the production factory for all domains: IT, NFVI, Network, Security, Operations
- Lead the demand management setup phase from PF perspective
- Define the demand management process in alignment with service delivery and business excellence
- Define requirements for demand management tools
- Pre-evaluation of requests and identification of required PF units for evaluation of demand request
- Identify new PF platform requirements based on service center requests
- Give input to the PF roadmap planning based on service demands
- Consolidate demand assessment results by different PF units and prepare response to demand owner
- Identify synergies and possible groupings between ongoing demand requests
- Actively manage relation with service center leaders and business excellence in order to anticipate service demand planning
- Prepare management escalations in case of demand conflicts
- Reporting on PF demand status
- Lead budget planning activities on PF level
- Consolidate PF budget with infrastructure centers
- Act as interface to finance for budget planning and forecasting process from PF
- KPIs / Key deliverables:PF Demand Management Process
- PF Demand Management Team setup: Roles, Sizing, Skills
- PF Demand Management Tool requirements
- PF budget model (structure)
- Development and operations of Demand Management business area
- Education:University degree in Technical area (Computer Science, Telecommunication Engineering, Information Systems or related field)
- Professional knowledge, skills, know-how in the field & experience in the field:More than 5 years experience in the area of demand management design, implementation and operations
- Language skills:English language – fluent (excellent verbal and written communication skills)
- Interpersonal, communication skills:Main interfaces for the position: internal PanNet employees, other PanNet companies, DT, external 3rd parties
- Excellent team player and motivator
- Other soft skills, competences:Conflict management and moderation
- Clear communication skills
- High level of customer orientation
- Very good command of the English language
- Team leadership for small teams
- Hard skills:Project management - Sound knowledge of PMI methodology
- Demand management processes and good understanding of relevant process frameworks for Telcos, e.g. ITIL and/or eTOM
- Good understanding of telecommunication services
- Good understand in one or more of the areas of the PanNet production factory:IT/OSS
- Cloud based service production
- Public/private cloud infrastructure
- Financial budget planning
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
Language skills
English - Upper intermediate (B2)
Advertiser
Brief description of the company
As part of Technology Delivery International (TDI) we deliver best-in-class technology services across Europe
Deutsche Telekom Cloud Services is an international company and part of the Technology Delivery International (TDI) unit of Deutsche Telekom.
We deliver the latest technology services with deep expertise in cloud, SW engineering, DevOps and networks that win our customers’ hearts!
In TDI we have people located in 10+ countries, such as Slovakia, Romania, Hungary, Greece, Croatia, Poland, Czechia, Spain, Germany.
We work topic-driven and skill-based. That is why we are a chapter-based organization with a clear focus on the development of our people while driving the delivery of TDI’s products and services in tribes.
Technology is the heartbeat that connects us across borders!
Deutsche Telekom Cloud Services is an international company and part of the Technology Delivery International (TDI) unit of Deutsche Telekom.
We deliver the latest technology services with deep expertise in cloud, SW engineering, DevOps and networks that win our customers’ hearts!
In TDI we have people located in 10+ countries, such as Slovakia, Romania, Hungary, Greece, Croatia, Poland, Czechia, Spain, Germany.
We work topic-driven and skill-based. That is why we are a chapter-based organization with a clear focus on the development of our people while driving the delivery of TDI’s products and services in tribes.
Technology is the heartbeat that connects us across borders!
Number of employees
100-149 employees
Contact
ID: 3049625
Dátum zverejnenia: 8.5.2017
2017-05-08
lokalita: Bratislava Pozícia: Production Manager Spoločnosť: Deutsche Telekom Cloud Services s.r.o.
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