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Application Engineer Business Voice
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
2017-05-31
2017-05-31
Information about the position
Job description, responsibilities and duties
Job description:
- Responsible for planning, implementation, testing and operation of SW application components.
- Coordination of implementation and installing of SW application components based on service/application backlog, provide support by problem solving
- Responsible for administration and configuration of SW application components
- Responsible for integration of new technologies (SW), upgrades of SW
- Preparing and adapting of service/application catalogue, templates and application models
- Responsible for review of technical studies and design proposals for applications
- Communication and cooperation with 3rd parties/ vendors
- Participate on solving and eliminating of operational issues (Incident Management)
- Monitoring/tracking performance of applications (KPI), dimensioning, and capacity planning.
- Proposals for cost efficiency in terms of operation improvements.
- Responsible for preparation and administration of the application documentation
- Participation in the service/application delivery, preparing of service/application documentation
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
KPIs / Key deliverables:
- Application Engineer is responsible for the implementation of relevant technical application capabilities based on input from Application Manager and for respective deliverables towards Customer Facing Services (CFSs) (coordinated by CFS Service Delivery Orchestrators). This may include own development as well as steering external partners and suppliers from technical point of view. Application engineers are also involved in Incident/ Problem Management activities during production.
- Application DevOps: Continuous Integration, Continuous Delivery and Continues Operations
- Orchestration and automation of all software and configurations development lifecycle processes
- Automated application recovery, dynamic scaling, monitoring and anomaly detection
- Automation of build and deploy process, application asset management, Software Configuration Management (SCM)
- Overall responsibility: Responsible for planning, implementation, testing and operation of applications.
- KPI's:Time to market of the applications.
- On-time delivery of the applications.
- Total Costs of Ownership of the applications.
- Quality and stability of the apllications.
- Education:Bachelor in Computer Science, Information Systems or related field
- Professional knowledge, skills, know-how in the field & experience in the field:2 years experience in the area of B2B Voice services – UC, PBX, mobile/fix voice
- Language skills:English language – fluent (excellent verbal and written communication skills)
- Interpersonal, communication skills:Main interfaces for the position: Board of Directors at DT Pan-Net, internal DT Pan-Net employees at all of its legal entities, DT group, external 3rd parties
- Excellent team player and motivator
- Other soft skills, competences:Self-motivated
- Highly collaborative
- Flexibility to travel
- Efficient communication, communication with 3rd parties
- Hard skills:CI/CD processes and tools (e.g. Jenkins, Chef, Puppet, Git, Ansible etc.)
- Public/Private Cloud Architectures
- Mobile/Fix Voice services
- IP Services
- MS office (Excel, PowerPoint, Word, Outlook, Visio, Project) – advanced
- CCNA and ITIL Foundation certifications are preferred
Advertiser
Brief description of the company
As part of Technology Delivery International (TDI) we deliver best-in-class technology services across Europe
Deutsche Telekom Cloud Services is an international company and part of the Technology Delivery International (TDI) unit of Deutsche Telekom.
We deliver the latest technology services with deep expertise in cloud, SW engineering, DevOps and networks that win our customers’ hearts!
In TDI we have people located in 10+ countries, such as Slovakia, Romania, Hungary, Greece, Croatia, Poland, Czechia, Spain, Germany.
We work topic-driven and skill-based. That is why we are a chapter-based organization with a clear focus on the development of our people while driving the delivery of TDI’s products and services in tribes.
Technology is the heartbeat that connects us across borders!
Deutsche Telekom Cloud Services is an international company and part of the Technology Delivery International (TDI) unit of Deutsche Telekom.
We deliver the latest technology services with deep expertise in cloud, SW engineering, DevOps and networks that win our customers’ hearts!
In TDI we have people located in 10+ countries, such as Slovakia, Romania, Hungary, Greece, Croatia, Poland, Czechia, Spain, Germany.
We work topic-driven and skill-based. That is why we are a chapter-based organization with a clear focus on the development of our people while driving the delivery of TDI’s products and services in tribes.
Technology is the heartbeat that connects us across borders!
Number of employees
100-149 employees
Contact
ID: 3036738
Dátum zverejnenia: 28.4.2017
2017-04-28
lokalita: Bratislava Pozícia: Service Engineer Spoločnosť: Deutsche Telekom Cloud Services s.r.o.
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