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Place of work
Fazuľová 7, Bratislava
Contract type
full-time
Ponúkaná mzda (brutto)
Competitive Salary
Database Consultant
People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Customer Experience at Dell, we are looking for a Business Intelligence Advisor to join our team in Bratislava.
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we're committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
Key Responsibilities
The CCO is a global function established post-Dell/EMC integration to develop key customer strategies and help evolve our approach. The team define problems statements, leverages analytics, brainstorms alternatives and makes recommendations insights to the leadership team. We offer an exciting learning environment with extensive learning and development opportunities and visibility to senior leaders and deep job fulfillment. Our work delivers business impact and influences strategy as we grow as a larger, combined solutions company.
• Drive/deliver Analytics : Own CSB and Commercial NPS package, Liaise with regional CX leads and drive insights from NPS/NSS results
• Support business engagements: Collaborate with the engagement leads on data preparation and analytical insights and provide analytical bandwidth throughout the engagement and liaise with the business on an as-needed basis
• Own data infrastructure: Own governance of the CX analytics data infrastructure, Maintain Teradata query master(s), refresh/refine to specific business dimensions as needed, publish to the team(s) as necessary, Liaise with the GRC team and coordinate inclusion of the financial performance data into the master files
• Own CX analytics SharePoint governance: Maintain NPS master file / SharePoint access and point of contact for the regional / business teams on CX analytics
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we're committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
Key Responsibilities
The CCO is a global function established post-Dell/EMC integration to develop key customer strategies and help evolve our approach. The team define problems statements, leverages analytics, brainstorms alternatives and makes recommendations insights to the leadership team. We offer an exciting learning environment with extensive learning and development opportunities and visibility to senior leaders and deep job fulfillment. Our work delivers business impact and influences strategy as we grow as a larger, combined solutions company.
• Drive/deliver Analytics : Own CSB and Commercial NPS package, Liaise with regional CX leads and drive insights from NPS/NSS results
• Support business engagements: Collaborate with the engagement leads on data preparation and analytical insights and provide analytical bandwidth throughout the engagement and liaise with the business on an as-needed basis
• Own data infrastructure: Own governance of the CX analytics data infrastructure, Maintain Teradata query master(s), refresh/refine to specific business dimensions as needed, publish to the team(s) as necessary, Liaise with the GRC team and coordinate inclusion of the financial performance data into the master files
• Own CX analytics SharePoint governance: Maintain NPS master file / SharePoint access and point of contact for the regional / business teams on CX analytics
Osobnostné predpoklady a zručnosti
Essential Requirements
• Highly inquisitive, business-oriented mindset
• Strong quantitative orientation, incl. running statistical hypothesis/testing
• Modeling from Teradata (data extraction, investigate data relationships, create raw output, presentation-ready a plus)
• Excel skills (SQL pre-requisite, R/Statistica is a plus)
Desirable Requirements
• Excellent organization, planning and execution skills
• Strong communications skills, ability to network and build relationships
• Highly inquisitive, business-oriented mindset
• Strong quantitative orientation, incl. running statistical hypothesis/testing
• Modeling from Teradata (data extraction, investigate data relationships, create raw output, presentation-ready a plus)
• Excel skills (SQL pre-requisite, R/Statistica is a plus)
Desirable Requirements
• Excellent organization, planning and execution skills
• Strong communications skills, ability to network and build relationships
Benefity
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
ID: 2827427
Dátum zverejnenia: 5.1.2017
2017-01-05
lokalita: Bratislava Pozícia: Business Analyst, Business Intelligence Specialist, Database Administrator, Database Analyst Spoločnosť: Dell Technologies
Základná zložka mzdy (brutto) a ďalšie odmeny: Competitive Salary