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Place of work
Fazuľová 7, Bratislava
Contract type
full-time
Ponúkaná mzda (brutto)
1 100 EUR/month
Do you want to start your Career in Multicultural Environment? Join Dell Customer Care with German, Italian or Dutch! (1-year contract)
Orientačná celková mzda (brutto)1 100 EUR/month
• Investigation and solving of pre-delivery and post-delivery issues and act on behalf of the customer with other Dell departments to ensure proper solution of the problem
• E-mail and phone communication support to provide excellent service to the customers
• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience
• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell
• Daily experience in dynamic environment with various departments of multinational teams
• E-mail and phone communication support to provide excellent service to the customers
• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience
• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell
• Daily experience in dynamic environment with various departments of multinational teams
Osobnostné predpoklady a zručnosti
• Secondary education
• English language written and spoken AND German or Dutch or Italian language
• Excellent communication skills
• Customer focus
• English language written and spoken AND German or Dutch or Italian language
• Excellent communication skills
• Customer focus
Benefity
Customer Care Team Benefits• Quarterly financial awards
• Multicultural environment
• Fun Activities
• Special Christmas events
ID: 2693068
Dátum zverejnenia: 29.7.2020
2020-07-29
lokalita: Bratislava Pozícia: Administrative Worker, Official, Call Centre Supervisor, Call Operator, Customer Support Specialist, Helpdesk Operator Spoločnosť: Dell Technologies
Základná zložka mzdy (brutto): 1 100 EUR/month