DELL Kariéra Podujatia Galéria Kontakty

Alienware Technical Support Specialist (German)

Informácie o pracovnom mieste

  • Miesto práce: Bratislava
  • Ponúkaný plat (brutto): dohodou
  • Druh pracovného pomeru: plný úväzok

Náplň práce, právomoci a zodpovednosti

Working time: 24/7

Overall purpose of the job:
- Be part of Dell premium gaming product line
- Service and support German speaking customers with the goal to achieve best customer experience

- Handling customer enquiries aimed at extreme gaming
- Troubleshooting and fixing of technical problems
- Active guidance and online maintenance for the customers on the phone
- Helpful and polite dealing with customers
- Communication and customer handling skills at high level

Iné výhody

- dynamicke medzinarodne prostredie
- velmi dobra pracovna atmosfera
- atraktivne ohodnotenie a bonusy

Požiadavky na zamestnanca

Požadované vzdelanie

stredoškolské s maturitou

Jazykové znalosti

Nemecký jazyk - aktívne

Požadovaná prax

Pozícia je vhodná pre absolventa


Osobnostné predpoklady a zručnosti

- Fluent in German
- Knowledge and understanding of PC hardware components
- Knowledge of standard Microsoft Windows Applications and Operating systems
- Experience in dealing with customers is an advantage
- Knowledge of high performance gaming hardware is an advantage
- Excellent communication and analytical skills
- Strong in decision making
- Ability to work under pressure

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Dell is the world's leading computer systems company. We design, build and customize products and services to satisfy a range of customer requirements - from the home computing needs of the individual consumer to the server, storage and service demands of the largest global corporations. We do business directly with customers, one at a time, and believe we do it better than anyone on the planet. Dell's climb to market leadership is the result of a persistent focus on delivering the best possible customer experience by directly selling computing products and services based on industry-standard technology. Revenue for the last four quarters totaled $52 billion and the company employs approximately 100,000 team members around the globe.

Hlavná oblasť pôsobenia spoločnosti

Informačné technológie

Adresa spoločnosti

Dell s.r.o.
Fazulova 7, Bratislava
811 07 Bratislava

ID: 1275432   Dátum zverejnenia: 13.6.2012