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IT Service Desk Agent
Danucem Slovensko a.s.
Place of work
Budapest, Hungary
Contract type
full-time
Start date
ASAP
Wage (gross)
Upon agreement
Information about the position
Job description, responsibilities and duties
We are looking for suitable candidates for the role of Service Desk Agent in our company w
Key tasks & Responsibilities:
Key tasks & Responsibilities:
- First point of contact for the users who call IT Service Desk
- User support and customer service
- Resolution of users´ requests in timely fashion
- Escalation of unresolved issues/requests to the IT team
- Troubleshooting basic end user issues and provide basic desktop support
Employee perks, benefits
- Position in international environment
- Opportunities for professional and career growth
- Social program and benefits system
- Pleasant company culture
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Language skills:
Skills and personality requirements:
- Slovak, Hungarian and English language - fluent
Skills and personality requirements:
- 2 years of experience with service desk tool (create reports, manage tickets)
- Basic level knowledge in area supporting end user computer
- Basic knowledge of IT services
- ITIL- advantage
- Customer focus
Advertiser
Brief description of the company
Danucem Slovensko a.s., based in Rohožník, has been operating in Slovakia since August 2015, as the most important cement producer in the Slovak market.
The CRH Group is the world's leading manufacturer of building materials. It has its origins in Ireland, operating in 37 countries of the world, employing more than 90,000 people. It is the largest producer of building materials in North America and the third largest company of its kind in the world.
CRH builds its business strategy on the values of sustainable development, growth and innovation. Its goal is to attract the best talents in different areas. With its HR policy, CRH strives to be the first-choice employer in all countries where it operates.
For more information please see our website www.crhslovakia.com.
Please send your CV in English through the link below.
Company Address: CRH (Slovakia) a. s. Rohožník 906 38 Rohožník
http://www.crhslovakia.com
The CRH Group is the world's leading manufacturer of building materials. It has its origins in Ireland, operating in 37 countries of the world, employing more than 90,000 people. It is the largest producer of building materials in North America and the third largest company of its kind in the world.
CRH builds its business strategy on the values of sustainable development, growth and innovation. Its goal is to attract the best talents in different areas. With its HR policy, CRH strives to be the first-choice employer in all countries where it operates.
For more information please see our website www.crhslovakia.com.
Please send your CV in English through the link below.
Company Address: CRH (Slovakia) a. s. Rohožník 906 38 Rohožník
http://www.crhslovakia.com
Number of employees
500-999 employees
Contact
ID: 2757189
Dátum zverejnenia: 8.10.2016
2016-10-08
lokalita: Hungary Pozícia: IT/Technical Support Specialist Spoločnosť: Danucem Slovensko a.s.
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Základná zložka mzdy (brutto) a ďalšie odmeny: Upon agreement