Customer support specialist - Russian & English

CPL Jobs s.r.o.

Place of work
Bratislava region, Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Responsibilities:

  • Daily communication with clients, customers  and other departments 
  • Chat communication for immediate support
  • Answering questions, solving their queries in a timely manner 
  • Work with internal databases, resourcing for needed information in databases, internal tools etc. 
  • Communication and cooperation with colleagues from other departments 
  • Daily communication and reaction via social media in the name of the company   
  • Administration work, reporting and other tasks 

 

Requirements:

  • Fluency in both English and Russian language is a must
  • Previous experience in customer support is an advantage
  • Preferably experience with social media
  • Knowledge of MS Office
  • Excellent communication and problem solving skills
  • Valid working permition in Slovakia

 

Not a good fit for this position? Refer us a friend we successfully place and receive 180/300 EUR shopping voucher! For more information contact me at [email protected]

Benefits:

  • Graduates are welcome
  • Great opportunity to develop your professional skills in a multinational company
  • Opportunity to use foreign languages in a daily communication with native speakers
  • Language courses
  • Additional holidays 
  • Working in a young and dynamic team 

Candidate's agreement about protection of personal data:

By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at Vysoká street no. 14, 811 06 Bratislava in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter "CPL" ) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.

Company on whose behalf the position is being filled

Our client is international company located in Bratislava

Requirements for the employee

Language skills

English - Upper intermediate (B2) and Russian - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

At Cpl, we like to inspire our employees to develop, take up new challenges and achieve success. We value a lot positive working atmosphere, respect, and high quality of business relations. Therefore we have been successfully operating for 30 years and we are still developing our footprint globally.

We cooperate with global leaders in their industries, and our slogan, Work the Future, motivates us to continuous development and openness to new things. Our goal is to find the best talents for our Clients, and our Clients to find excellent employees who will help them in times of transformation.

Cpl has a huge national reach, we are headquartered in Dublin and have 48 international offices including Slovakia, Poland, Czech Republic, Germany, UK and the United States, providing maximum support to our customers around the world. We regularly leverage this network to identify and source top global talent. In early 2021, Cpl became a subsidiary company of Outsourcing Inc., a leading human resource solutions business, headquartered in Tokyo, Japan.

In 2023 we have major growth plans for the Slovak Branch and are already in the process of increasing the existing structures. If you are interested in being part of our development, we would be happy to hear from you.

Currently, we are seeking for a Senior Recruitment Consultant to join our team in Bratislava.

The company is a holder of a licence to offer recruitment services.

Number of employees

10-19 employees
ID: 3165800  Dátum zverejnenia: 21.8.2017  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.