Application Support Specialist

We are searching for dynamic person/Junior/Senior who would like to join very good team, friendly company in interesting working enviroment. 

Duties and responsibilities

• Provision of remote (e-mail and telephone) support for all customers with maintenance contract
• Proposing solution or workaround of the problem; determining root cause of problem and carrying out corrective action
• Remote deployment of hotfixes on customer systems
• Remote update of software on customer systems
• Advising end users in using company products
• Other tasks

Requirements

• Team player, Problem solving skills, Reliability
• Positive approach to customers
• Attention to details
• Interested in continuous learning
• Positive approach to customers: not all customers are alike. We treat all with equal level of responsibility and professionalism.
• Linux - advanced user (experience with basic command-line tools)
• knowledge of English language on level of spoken interaction
• basic knowledge of TCP/IP and network services
• basic knowledge of SSH and remote desktop software (eg. VNC)

• Big Advantages
• Advanced Linux skills (network or system administrator level)
• Experience with high-availability clusters
• Training skills/experience
• Experience with satellite technology (installing, designing and maintaining)
• University or technical institute degree of 2nd level (Mgr., Ing. or equivalent) from a technical program is preferred
• Excellent command of Linux shell and tools (file manipulation, text processing and filtering)
• Very good command of spoken and written English
• Fair knowledge of TCP/IP and higher level protocols such as SSH, DHCP, NFS, HTTP
• Network applications based on open-source technologies (firewall, mailserver, fileserver, ...)

Benefits:

• opportunity to participate on interesting projects
• possibility to enhance your skills and knowledge
• international, and partly off-shore environment 
• friendly working enviroment
• others

Not a good fit for this position? Refer us a friend we successfully place and receive 120 EUR shopping voucher! For more information go to http://www.cpljobs.sk/blog/?p=141 

Consent to personal data processing

By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at  Vysoká street no. 14, 811 06 Bratislava  in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter "CPL" ) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.