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Customer service specialist
Coral Club Slovakia s.r.o.
Place of work
Bratislava, Slovakia (Job with occasional home office)
Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
full-time
Start date
25.04.2024
25.04.2024
Wage (gross)
1 100 - 1 400 EUR/month
1 100 - 1 400 EUR/month
Information about the position
Job description, responsibilities and duties
Coral Club Europe is looking for a Customer service specialist who would work with written and oral requests from our clients in Europe and Ukraine.
Since its founding in 1998, Coral Club has become a leading manufacturer and supplier of products for a healthy lifestyle.
The company uses innovative methods and cutting-edge health research and development to offer high-quality products with maximum nutritional content that contribute to a healthy balance in the body.
What you will do
• Working with written and oral requests from clients: providing answers, consultation and assistance in resolving issues
• Monitoring the correctness of calculations and bonuses accrued to customers within the loyalty program
• Entering information into the database; control, analysis and modification of data
• Communication with colleagues from other departments
• Analysis of requests for optimize the services provided
Since its founding in 1998, Coral Club has become a leading manufacturer and supplier of products for a healthy lifestyle.
The company uses innovative methods and cutting-edge health research and development to offer high-quality products with maximum nutritional content that contribute to a healthy balance in the body.
What you will do
• Working with written and oral requests from clients: providing answers, consultation and assistance in resolving issues
• Monitoring the correctness of calculations and bonuses accrued to customers within the loyalty program
• Entering information into the database; control, analysis and modification of data
• Communication with colleagues from other departments
• Analysis of requests for optimize the services provided
Employee perks, benefits
We offer
• A great team in a multinational work environment. A workplace based on trust, ownership and feedback with a pleasant, motivating work atmosphere
• A competitive salary
• Opportunity to develop your skills in different areas
• You can use our best products and buy them with discounts; participate in various online competitions among employees
• Slovak language courses
• A great team in a multinational work environment. A workplace based on trust, ownership and feedback with a pleasant, motivating work atmosphere
• A competitive salary
• Opportunity to develop your skills in different areas
• You can use our best products and buy them with discounts; participate in various online competitions among employees
• Slovak language courses
Expected date of completion of the selection process
30 April 2024 (there are still 2 more days)
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
Ukrainian - Advanced (C1) and Russian - Advanced (C1) and English - Intermediate (B1)
Other knowledge
Microsoft Office - Skillful
Experience in the position/sector
customer support
Number of years of experience
1
Personality requirements and skills
• You have more than 1 year of experience in customer support
• You have a high level of spoken and written Ukrainian and Russian, English will be as an advantage
• Good communication and negotiation skills
• Ability to make key decisions and solve problems, service-oriented person
• You have a high level of spoken and written Ukrainian and Russian, English will be as an advantage
• Good communication and negotiation skills
• Ability to make key decisions and solve problems, service-oriented person
Advertiser
Brief description of the company
We are an International Canadian company Coral Club Int.
Our mission is to Hydrate the world!
Maintaining well-being is our main focus. We strive to achieve this by working in collaboration with leading specialists in their industries, from around the world, in order to create top-quality and innovative products for health-minded people.
Each product is the result of the best ingredients you can find in nature combined with the latest technologies. All of our products undergo an array of safety tests before they reach the customers.
Our mission is to Hydrate the world!
Maintaining well-being is our main focus. We strive to achieve this by working in collaboration with leading specialists in their industries, from around the world, in order to create top-quality and innovative products for health-minded people.
Each product is the result of the best ingredients you can find in nature combined with the latest technologies. All of our products undergo an array of safety tests before they reach the customers.
Number of employees
5-9 employees
Contact
ID: 4777811
Dátum zverejnenia: 12.4.2024
2024-04-12
lokalita: Bratislava Pozícia: Account Manager, Call Operator, Complaints Department Clerk, Customer Support Specialist, Economist Spoločnosť: Coral Club Slovakia s.r.o.
Základná zložka mzdy (brutto): 1 100 EUR/month