Do you speak English? Parlez vous français? We have a job for you! (Customer Support Specialist)

CONCENTRIX SERVICES SLOVAKIA s. r. o.

Place of work
Vajnorská 100/A, Bratislava
Contract type
full-time
Start date
ASAP
Wage (gross)
by agreement

Information about the position

Job description, responsibilities and duties

Do you speak English and French? Would you like to start your career in an international company? Keep reading, because we are looking for a new member for our young and multilingual team in Bratislava!

The offer is suited for humble, customer focused individuals looking to gain professional experience in a corporate environment.

As our new new colleague, you will:
- use your language and communication skills when handling inbound calls and e-mails,
- identify and propose the best solutions for each customer query and represent the brand,
- deliver a high quality service to remember,
- maintain professional and ethical working practices,
- and least but not last: have fun with this great group of young people, sharing jokes and playing Xbox in the Relax zone

To become one of us, you should be:
- fluent in English and French (communicative level)
- professional with a positive attitude towards customers

Previous customer service experience welcomed!

Employee perks, benefits

In turn, we will offer you:
- A fun and welcoming environment
- Modern office with lazy bags and Xbox
- 3 bonus sick days and vacation days
- Fully comprehensive training and on-the-job support
- On-going coaching
- Teambuildings and other activities

Information about the selection process

At Concentrix, customers are at the center of everything we do – and we act accordingly. If you are customer-focused, strive to offer the highest standard of service and want to work within a fun, relaxed and professional contact center environment, apply today.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Upper intermediate (B2) and English - Upper intermediate (B2)

Other knowledge

Microsoft Outlook - Basic

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

What we would like you to have:
- Be fluent in French and English
- Some customer service experience (preferred, but not essential)
- Good manners
- Secondary education or higher

Advertiser

Brief description of the company

Who are we?

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Number of employees

150-199 employees
ID: 3129071  Dátum zverejnenia: 12.7.2017  Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement