Junior Customer Services Representative with German and Hungarian

CONCENTRIX SERVICES SLOVAKIA s. r. o.

Place of work
Vajnorská 100/A, Bratislava
Contract type
full-time, part-time
Start date
ASAP
Wage (gross)
by agreement

Information about the position

Job description, responsibilities and duties

Looking for your first work experience? Or taking up a new challenge in an international company?

A fantastic opportunity has arisen for putting your feet into the corporate world and spending a year or two in Bratislava. Concentrix, a market leading global customer management firm, is looking for multilingual individuals to join our diverse and energetic team. The offer is suited for humble, customer focused individuals looking to gain professional experience. Your purpose will be to provide an unparalleled level of customer service to our valued customers and in return gain international experience and receive an insight into corporate operations.

What we would like you to have:
- Fluent in German and Hungarian (communicative level)
- Some customer service experience (preferred, but not essential)
- Professionalism and positive attitude towards - Secondary education or higher

What we would like you to do:
- Use your language and communication skills - handle inbound calls and e-mails.
- Work as part of a high performing inbound customer services team on behalf of one of our clients.
- Identify and propose the best solutions for each customer query and represent the brand.
- Deliver a service that will delight our customers and provide a service to remember.
- Maintain professional and ethical working practices at all times, adherence to company procedures.

Employee perks, benefits

In turn, we will offer you:
- A fun and welcoming environment that is also stress-free
- Top notch office
- Fully comprehensive training and on-the-job support
- On-going coaching
- Space to learn
- Competitive salary and benefits

Information about the selection process

At Concentrix, customers are at the center of everything we do – and we act accordingly. If you are customer-focused, strive to offer the highest standard of service and want to work within a fun, relaxed and professional contact center environment, apply today.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Upper intermediate (B2) and Hungarian - Upper intermediate (B2)

Other knowledge

Microsoft Outlook - Basic

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

What we would like you to have:
- Be fluent in German and Hungarian
- Some customer service experience (preferred, but not essential)
- Good manners
- Secondary education or higher

Advertiser

Brief description of the company

Who are we?

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Number of employees

150-199 employees
ID: 3121426  Dátum zverejnenia: 4.7.2017  Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement