Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Live Stream Media Analyst for German Market
CONCENTRIX SERVICES SLOVAKIA s. r. o.
Place of work
Vajnorská 100/A, Bratislava
Vajnorská 100/A, Bratislava
Contract type
full-time
full-time
Start date
01.08.2017
01.08.2017
Information about the position
Job description, responsibilities and duties
Looking for enhancing your work experience? Or taking up a new challenge in an international company?
A fantastic opportunity has arisen for putting your feet into the corporate world with a feel of a start-up dynamics. Concentrix, a market leading global business service company, is looking for passionate individuals to join our diverse and energetic team. The offer is suited for dynamic, customer focused individuals looking to improve on their professional experience.
Your purpose will be to provide an unparalleled level of customer service and live stream content inspection for a growing global mobile apps producer with more than 700 million users. The client supported is a globally recognised producer of freeware apps for instant communications on electronic devices such as smartphones, tablet computers and personal computers. Our clients baseline of 700+ million users enables exchange of image, video and audio content, conduct free VoIP conversations and video conferences, download mobile games or use our client's wallet app for payments.
What we would like you to do:
- Work in web based client provided tools to monitor live stream and uploaded videos of thousands of users from Germany.
- Represent the admin role on behalf of your client to remove any offending, rules or good manners violating content.
- Notify the users of misbehaviour and provide justification and reasoning for their content removal or credit of spam points.
- Use your German language skills and cultural understanding of the German market.
- Support the team with your working hours flexibility to cover 24/7 operations.
- Identify and propose the best solutions improving the service quality to your client.
- Deliver a service that will delight you customers and provide a service to remember.
- Maintain professional and ethical working practices at all times, adherence to company procedures.
What we would like you to have:
- Fluent in German (C1) and English (B1 - communicative level)
- Deep understanding and cultural alignment with young generation in Germany
- Professionalism and positive attitude
A fantastic opportunity has arisen for putting your feet into the corporate world with a feel of a start-up dynamics. Concentrix, a market leading global business service company, is looking for passionate individuals to join our diverse and energetic team. The offer is suited for dynamic, customer focused individuals looking to improve on their professional experience.
Your purpose will be to provide an unparalleled level of customer service and live stream content inspection for a growing global mobile apps producer with more than 700 million users. The client supported is a globally recognised producer of freeware apps for instant communications on electronic devices such as smartphones, tablet computers and personal computers. Our clients baseline of 700+ million users enables exchange of image, video and audio content, conduct free VoIP conversations and video conferences, download mobile games or use our client's wallet app for payments.
What we would like you to do:
- Work in web based client provided tools to monitor live stream and uploaded videos of thousands of users from Germany.
- Represent the admin role on behalf of your client to remove any offending, rules or good manners violating content.
- Notify the users of misbehaviour and provide justification and reasoning for their content removal or credit of spam points.
- Use your German language skills and cultural understanding of the German market.
- Support the team with your working hours flexibility to cover 24/7 operations.
- Identify and propose the best solutions improving the service quality to your client.
- Deliver a service that will delight you customers and provide a service to remember.
- Maintain professional and ethical working practices at all times, adherence to company procedures.
What we would like you to have:
- Fluent in German (C1) and English (B1 - communicative level)
- Deep understanding and cultural alignment with young generation in Germany
- Professionalism and positive attitude
Employee perks, benefits
In turn, we will offer you:
- A fun and welcoming environment that is also stress-free
- Top notch office
- Fully comprehensive training and on-the-job support
- On-going coaching
- Space to learn
- Competitive salary and benefits
- A fun and welcoming environment that is also stress-free
- Top notch office
- Fully comprehensive training and on-the-job support
- On-going coaching
- Space to learn
- Competitive salary and benefits
Information about the selection process
At Concentrix, customers are at the center of everything we do – and we act accordingly. If you are customer-focused, strive to offer the highest standard of service and want to work within a fun, relaxed and professional environment, apply today.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
German - Advanced (C1) and English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Advertiser
Brief description of the company
Who are we?
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Number of employees
150-199 employees
ID: 3115769
Dátum zverejnenia: 28.6.2017
2017-06-28
lokalita: Bratislava Pozícia: Call Operator, Customer Support Specialist, Helpdesk Operator, Receptionist Spoločnosť: CONCENTRIX SERVICES SLOVAKIA s. r. o.