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Junior Customer Services Representative with Italian and German
CONCENTRIX SERVICES SLOVAKIA s. r. o.
Place of work
Vajnorská 100/A, Bratislava
Vajnorská 100/A, Bratislava
Contract type
full-time, internship, work experience
full-time, internship, work experience
Start date
ASAP
ASAP
Wage (gross)
By agreement
By agreement
Information about the position
Job description, responsibilities and duties
A fantastic opportunity has arisen for putting your feet into the corporate world.
Concentrix, market leading global customer management company, is looking for multilingual individuals to join our diverse and energetic team. The offer is suited for customer focused individuals looking for gaining professional experience.
Your purpose will be to provide an unparalleled level of customer service to our valued customers and in return gain international experience and receive an insight in corporate operations.
What we would like you to do:
- Use your language and communication skills : German and Italian - advanced + English - intermediate
- Handle inbound calls and e-mails.
- Work as part of a high performing inbound customer services team on behalf of one of our clients – a leading multinational technology and consulting corporation.
- Consistently put our customers first.
- Identify and propose the best solutions for each customer query and represent the brand.
- Deliver a service that will delight our customers and provide a service to remember
- Maintain professional and ethical working practices at all times, adherence to company procedures.
Concentrix, market leading global customer management company, is looking for multilingual individuals to join our diverse and energetic team. The offer is suited for customer focused individuals looking for gaining professional experience.
Your purpose will be to provide an unparalleled level of customer service to our valued customers and in return gain international experience and receive an insight in corporate operations.
What we would like you to do:
- Use your language and communication skills : German and Italian - advanced + English - intermediate
- Handle inbound calls and e-mails.
- Work as part of a high performing inbound customer services team on behalf of one of our clients – a leading multinational technology and consulting corporation.
- Consistently put our customers first.
- Identify and propose the best solutions for each customer query and represent the brand.
- Deliver a service that will delight our customers and provide a service to remember
- Maintain professional and ethical working practices at all times, adherence to company procedures.
Employee perks, benefits
In turn, we will offer you:
Stress free, fun and welcoming environment
Top notch office
Fully comprehensive training and on-the-job support
On-going coaching
Space to learn
Free weekends
Stress free, fun and welcoming environment
Top notch office
Fully comprehensive training and on-the-job support
On-going coaching
Space to learn
Free weekends
Information about the selection process
At Concentrix, customers are at the center of everything we do – and we act accordingly. If you are customer-focused, strive to offer the highest standard of service and want to work within a fun, relaxed and professional contact center environment, apply today.
Submit your application together with your CV via email to: [email protected]
Submit your application together with your CV via email to: [email protected]
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Language skills
German - Upper intermediate (B2) and Italian - Upper intermediate (B2)
Other knowledge
Microsoft Outlook - Basic
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
What we would like you to have:
- Some customer service experience (preferred, but not essential)
- Good manners and communication skills
- Some customer service experience (preferred, but not essential)
- Good manners and communication skills
Advertiser
Brief description of the company
Who are we?
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Number of employees
150-199 employees
ID: 3041992
Dátum zverejnenia: 3.5.2017
2017-05-03
lokalita: Bratislava Pozícia: Call Operator, Customer Support Specialist, Helpdesk Operator, Receptionist Spoločnosť: CONCENTRIX SERVICES SLOVAKIA s. r. o.
Základná zložka mzdy (brutto) a ďalšie odmeny: By agreement