Technical Support Center Manager

- Matrix Manager of the Marketing & Services (RMA, Training, Pre-Sale, and TSC)
- Managing the Technical Support Center team which provides support to the WW Customer Support Organization and Customers
- Lead the team to improve the performance and meet Key Performance Indicators (KPIs) through Monitoring & Analysis
- Implement ongoing Growth and improvement in the Process, Procedures and knowledge level
- Responsible for hiring, training, and team development
- Interface to Regions CS VP’s & Managers to establish working Process and Procedures
- Part of the Executive Management Team in Slovakia

Working in a stable company based on strong corporate social responsibility "Winner of the main prize within SME Via Bona Slovakia 2010", with an attractive social program for all employees of the company focusing mainly on health, wellness, sport, and culture activities within the region; active bonus program; effective language and specialized education within the working time “Ceragon Networks s.r.o. Academy"; trainings and working stays worldwide; housing support; regional discounts; and etc.

In case of your interest to apply for this position, please, send us your curriculum vitae both in Slovak and English language to our e-mail address [email protected] with a subject: "Technical Support Center Manager" or via ordinary mail with the same subject.

Please read carefully the text below and attach it to your e-mail/letter.

I agree that company Ceragon Networks s.r.o., located in Liptovská Porúbka 550, 033 01 Liptovský Hrádok, (just company), to manipulate my personal data for purposes of employment mediation (adjustment, searching, selection, combination, liquidation, and to purvey to third persons, about their identity is the company obligatory to inform me) according to law No. 122/2013Z.z. "About protecting of personal data".

Due to a high number of CVs and applications, we will contact only the selected candidates. Thank you for understanding!