EMEA Payroll Operations Supervisor

The EMEA Payroll Operations Supervisor will manage a team of Payroll Specialists covering payroll operations for 30 markets within EMEA. This position is responsible for the day to day leadership of the BMS payroll team assigned and for approving the monthly payrolls for the EMEA markets in-scope, will be acting as fist level of escalation for queries not resolved within the payroll specialist level. This includes payroll processing, projects implementation, employee inquiry management and issue resolution. This position will also work with our external payroll vendors, BMS business and HR partners to ensure the effective delivery of end to end employee payroll processing and query management. The role is responsible to ensure meeting the objectives related to accuracy and timelines for the EMEA payroll team.
Detailed Position Responsibilities:
• Day to day supervision of the EMEA Payroll Team located in Chester UK
• Ensure all assigned payrolls are processed timely and accurately
• Partner with the payroll vendor, HR and Finance teams and liaison with other vendors to resolve queries
• Ensure all payroll query responses are dealt with in a timely manner, where required follow up with vendors or escalate to EMEA Regional Payroll Lead
• Follows all approved global payroll processes
• Use global payroll tools and prepare appropriate payroll calculations to ensure proper payroll processing
• Support and maintain and execute global payroll strategy within the assigned EMEA countries
• Partner with the field HR Operations teams to ensure effective processes and issue resolution
• Support assigned EMEA Payroll project on transforming payroll services
• Have the ability to multi-task and prioritize payroll requirements based on tight deadlines, and the ability to communicate across all internal teams and/or business partners effectively
• Demonstrate good communication skills and the ability to positively influence customers and payroll team members while working in a collaborative environment.
• Contribute to development of global processes and implement approved regional variations related to payroll delivery.
• Respond to payroll related inquiries, as needed.
• Interface with payroll vendors, as needed, to ensure adherence to established procedures and SLAs.
• Make recommendations for process improvements.
• Contribute to testing and implementing improvements as needed.

Development opportunities and working environment:
• Enlarging management experience in EMEA payrolls by leading the operations for 30 markets
• Gaining/enlarging experience in projects implementations, automation and standardisation
• Highly focus on continuous innovation: design thinking and lean six sigma
• Highly inclusive multicultural and multinational corporate environment
• Relocation package provided for those relocated outside from UK
• Competitive benefits package