Account Manager - Prague

As an Account Manager you are responsible for hotel account management. You support Booking.com BV by informing new hotels in a specific area in Hungary with respect to the services offered by Booking.com BV. You create quantity and quality reports on results and performance for information support to Booking.com BV. You provide hotels the (initial) training on how to use Booking.com’s system. You will assist accommodations on the improvement of their availability and supply in order to support Booking.com BV in meeting the demands of the visitors on the Booking.com website.


This full-time position will be based in the Prague office.



B.responsible

Support Booking.com BV’s - strategy for hotel availability and supply within the Czech Republic
Promote the Booking.com BV brand name and its online reservation services to hotels, also by visiting hotels located in specific geographic areas of the country
Responsible for area coverage
Inform hotels and advise on allotment, availability and supply
Rate checks and competitor checks
Liaison person for hotels to contact when they have questions
Providing hotels with information and advice by mail and email, including follow-ups
Follow up on cancellations and evaluations
Accompany and train hotels on how to use Booking.com’s extranet and rates & availability system
Support hotels with regards to Booking.com’s on-line system
Organize and coordinate Tourist Trade Fair visits to liaise with hotels
Check statistics in the control room and follow up
You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV



B.skilled

2 years of experience in a relevant account management function
Fluent in English and Czech, both written and spoken
Affinity/experience within e-travel and/or hotel/travel industry
Pro-active, sense of responsibility, friendly and can work independently
Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail
Great face-to-face and telephone communication skills
Team player, motivated and enjoys to work in e-travel and hospitality
Positive attitude
Hotel School or University background preferred
Driver’s license
Availability to travel
You already have a work permit to work in the Czech Republic



B.offered

We are a performance-based company that offers career advancement and lucrative compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits.